BD (Becton, Dickinson and Company) Clinical Specialist - Atlanta, GA in Atlanta, Georgia
Job ID: 2018-11851
Career Level: experienced
Location: Atlanta,Georgia,United States
Becton, Dickinson Interventional (BDI) is a leading multinational developer, manufacturer and marketer of innovative, life-enhancing medical technologies in the fields of vascular, urology, oncology and surgical specialty products, employing over 65,000 people across 50 countries around the world. Founded more than 100 years ago, BDI pioneered many devices that are cornerstones of modern healthcare. BD - PI is the vascular division within BDI and focusses on interventional products for peripheral arterial disease (PAD), end stage renal disease (ESRD), and Cancer.
We expect the highest levels of quality, integrity, service, and innovation from our employees – on the job and in the communities in which we work and live. In return, we foster an environment where individuals are treated with fairness, respect, and feel valued, acknowledged and rewarded.
Be Your Best at BD-PI – and ultimately, you can have an impact on the lives of people around the world. #LI-JC1
Summary of Position with General Responsibilities:
The Clinical Specialist promotes Bard products to customers and potential customers through clinical support and education within a defined geographic area. This individual will provide sales support, product in-servicing, case coverage, troubleshooting, and fulfill all administrative duties in a timely manner. Secondarily, the Clinical Specialist will be responsible for fulfilling the duties of a Territory Manager in vacant territories and support endovascular procedures as directed by the District Manager.
Essential job Functions:
Maintains a working knowledge of assigned Bard products, competitive devices, and new techniques used in both open and endovascular surgical medicine.
Demonstrates understanding of Bard policies, procedures, and regulations in order to maintain a satisfactory record of compliance.
Maintains open, effective communication with all district personnel, customers, and other Bard employees.
Demonstrates an ability to establish relationships with all pertinent account players, including physicians, nurses, technologists, and administrators.
The Clinical Specialist will provide both educational and sales support to accounts / customers assigned by the District Manager.
- Educational Support
Educates and trains physicians and hospital personnel on technical matters relating to Bard products through conducting and/or coordinating:
Staff in-service educational programs
Seminars and/or workshops for local hospitals
Works closely with the District Manager and Territory Manager to understand the account landscape, including key physicians and clinical staff, competitive activity, and expectations for supporting the current business initiatives.
Assists District Manager and in-house training department in educating / training new Clinical Specialists and Territory Managers.
Provides training and resources for hospital staff to enable them to conduct training for their personnel (train-the-trainer).
- Sales Support
During and following cases:
Completes all necessary documentation and contacts customer service for pending purchase orders and / or product replacement.
Updates Territory Managers on voicemail concerning cases and notifies them of any required follow-up.
Serves as a clinical resource to physicians and support staff regarding Bard products.
Manages inventories, such as consignment and trunk stock, to support current customers and optimize customer product utilization and efficiency.
Conducts regular unsolicited calls to accounts to support Bard business initiatives.
Demonstrates an understanding of SPIN® Selling and utilizes this systematic approach to uncover customer needs and manage customer expectations.
Education and/or Experience:
Associates Degree or B.S. in Nursing, Cardiovascular, Radiology, Vascular Surgery or other equivalent technical discipline.
Minimum of 3 - 5 years experience in the Operating Room, Interventional Radiology Lab, or Cardiac Cath Lab.
Current credentialing and / or certification in respective clinical discipline.
Advanced knowledge of vascular access management, vascular surgery, and endovascular medicine preferred.
Strong time management skills with an ability to maintain numerous priorities and meet established deadlines.
Self-motivated, takes on additional responsibilities, and manages priorities with minimal supervision.
Frequent travel required.
While performing the duties of this job, the employee is regularly required to stand, walk, sit and use hands to manipulate, handle or feel objects, tools, controls and office equipment. The employee frequently is required to talk and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch.
While performing the duties of the job, the employee will be in various clinical settings including cath labs and operating rooms. Must be able to drive approximately 60-70% of the time within assigned territory. Environmental exposures include eye protection, infectious disease and radiation exposure.
Bard Peripheral Vascular is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce.
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status