BD (Becton, Dickinson and Company) Distribution Operations Supervisor in Baltimore, Maryland
Job Description SummaryThe Shipping Operations Supervisor is responsible for the coordination, planning, prioritizing, and resource alignment of all processes related to the execution of inbound deliveries, stock placement, stock replenishment, and outbound shipping processes for the Distribution Center based in Sparks, MD. This individual will have the primary floor level responsibility to utilize all hourly associates, combined with SAP real-time transactional capabilities and data, for continuous workload balancing across teams to ensure that On-time/Defect-free Shipping goals are accomplished per business objectives.
Coordinates and monitors warehouse activities and system-generated reports to ensure individual and team/function productivity goals are achieved. The job requires a high level of effective interaction with internal/external departments and the ability to both anticipate and quickly respond to frequent dynamic adjustments to the plan based on multiple factors. Understands contingency planning and effectively supports Business Continuity/Risk Management.
Supports Continuous Improvements of On-time/Defect-free Shipping through active engagement in Lean/Six-Sigma/Validation projects, Customer complaint investigations for root cause/corrective action, staffing/resource planning discussions, and management/optimization of SAP Warehouse Management System master data elements. Identifies opportunities to enhance individual and organizational capability, and helps establish productivity and performance goals.
Duties and Responsibilities
Coordinates planning, prioritizing, sequencing and resourcing of Delivery wave-releases for outbound shipments, using computer-based tools.
Dynamically monitors shop-floor status and initiates capacity or resource adjustments via the Group Leaders (dotted-line basis) to ensure on-time shipping goals are reliably and consistently met.
Helps investigate errors including external Customer complaints for root-cause corrective action.
Responsible to establish and maintain DC Scorecard metrics for productivity and quality, at the individual operator level and at team/function aggregates. Utilizes data-based analysis to identify opportunities for improved operating performance.
Coordinates and actively maintains Warehouse Master Data in SAP, including pickface control points for maximum workflow efficiency and effectiveness.
Participates on cross-functional teams, applying Lean, Six Sigma, Time & Motion Studies, Failure Mode contingency/business continuity planning. and other tools to drive improvements in service, quality and cost.
Thorough understanding and working knowledge of Warehousing, Shipping and Transportation functions.
Strong analytical and interpersonal skills, including the capability to work across multiple functional areas to influence change and achieve desired results.
Proficient with Microsoft Excel, Access, Project and Word; and Visio or other flow-chart diagramming software.
Must demonstrate BD Values, customer focus, action/results orientation, verbal/written communications, and ability to seek input and feedback from others.
- Bachelors Degree is required; BS degree in Business, Logistics or Manufacturing / Process Engineering preferred
- Minimum of two (2) years’experience or equivalent knowledge in Warehousing / Logistics, with a proven record of leadership and drive for results.
Demonstrated experience with integrated Warehouse Management Systems such as SAP, or equivalent knowledge preferred.
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status.
Primary Work LocationUSA MD - Sparks - 26 Loveton Circle
Work ShiftUS BD 2nd Shift 4pm-12am (United States of America)
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.