BD (Becton, Dickinson and Company) Technical Product Manager – Data Normalization in Birmingham, Alabama
Job Description SummaryThe Technical Product Manager – Data Normalization will be responsible for creating solutions for issues related to integration needs within the MedMined suite of products. This position will also have ownership of collaboration with the MedMined software development team related to needed future product enhancements and functionality that will have direct benefit to the existing customer base.
Technical Product Managers – Data Normalization are also responsible for developing solutions by identifying potential opportunities, conducting customer research, and generating solution requirements. The Technical Product Manager determines the strategic direction, vision, and scope of integration capabilities necessary to support current and future MedMined solutions. This position will also be required to work with their clinical counterparts, software engineers, sales and other MedMined teams to resolve system integration issue to the customer's satisfaction and provide management reports and trending.
Essential Roles and Responsibilities
The role requires strong technical experience with HL7, integration technologies and SQL.
Serve as subject matter expert on the integration needs related to MedMined suite of software solutions and capabilities.
Analyze solution needs and define scope requirements to ensure it meets market needs, including best practice workflows, scope of capabilities and user design.
Prioritize development efforts based on alignment with business goals, strategic direction, voice-of- customer feedback, and timelines.
Collaborates across solution groups on similar functionality to ensure common process and seamless integration.
Active and collaborative participation on cross-functional teams and includes members of support functions such as R&D, field operations, regulatory, quality clinical, sales, and user experience design to ensure proper integration solutions are implemented.
Ability to influence cross-functional teams/members without formal authority.
Demonstrates deep customer, technical/regulatory and/or clinical expertise; collaborates with appropriate parties to identify the drivers leading to customer data and integration issues.
Evaluates alternative solutions/decisions in light of the potential impact on the internal/external customer; understands the resource implications of solutions and makes customer-focused recommendations.
Work closely with application development and clinical managers to ensure the intended integration delivery requirements are satisfied by the solutions.
This role will be expected to perform hands on coding and performance optimization.
Partners with other internal stakeholders to assess how technologies can best streamline processes and/or add value.
Ongoing development and refinement of framework for enhancing the customer experience through the stable and efficient systems.
Has in-depth functional expertise and broad knowledge of integration products and methodologies.
Excellent analytical skills to comprehensively analyze and interpret policies, procedures and situations in a multifaceted way and possess strong problem-solving skills to develop innovative solutions to complex issues.
Ability to adhere to procedural and/or regulatory requirements for Good Documentation Practices (GDP) as well as the ability to review work of team members who are assigned similar data types to ensure that the technical output of the team conforms to best practices and standards.
Ability to review work of team members for ensuring that the technical output of the team conforms to best practices and standards.
Role model for the company’s high ethical standards and code of conduct.
Inspires others to meet/exceed expectations on a daily basis through own enthusiasm and energy.
Identifies and initiates efforts to achieve objectives, teaching and mentoring others to exceed customer expectations in a timely and cost effective manner.
Ability to develop relationships with other internal stakeholders to assess how technologies can best streamline processes and/or add value.
Develops value-added solutions that meet customer needs and shares key learnings with others.
Influence other team members in a manner that complex problems are resolved with urgency.
Influences other team members through effective listening and communication to accomplish operational objectives.
Good organizational, time management, problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions.
Attention to detail and stress tolerance
Ability to recall, retrieve and communicate detailed or technical information clearly, accurately and concisely and to non-technical audience/customers.
Ability to work independently and as a member of a team
10+ years relevant experience working with healthcare clinical data, within a hospital setting .
Strong HL7 experience required.
Knowledge of healthcare data types required.
Ability to convey complex technical information to a variety of levels within the organization.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Additional and Preferred Skills and Qualifications
Bachelor's degree preferred
Corepoint experience preferred.
Working knowledge of integration principles and its application in solving standard and non-standard technical problems, and have ability to identify trends and underlying problems.
Coding knowledge required, SQL, .NET, regular expression, T-SQL, and ETL processes experience preferred.
3+ years’ Technical depth and hands-on experience preferably in software development or application support.
Personal characteristics: personable, detail-oriented, critical thinker, self-motivated, enthusiastic, resourceful, customer-focused and interested in mentorship of other team members.
Strong organizational, leadership and interpersonal skills.
BD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, genetic information, disability status, veteran status, or any other characteristic protected by law.
Primary Work LocationUSA AL - Birmingham - Vestavia
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status