Job Information
BD (Becton, Dickinson and Company) SkillBridge Analyst Product Implementation Fellowship in Cary, North Carolina
Job Description Summary
The CareFusion Implementation Department manages plans and coordinates the implementation of the Dispensing Solutions. Teams are assigned to customer projects and accounts based on regional/national organizational structures. These project teams include staff from CareFusion and the customer, working in synergy with each other toward the common goal of an on-time, successful system implementation. Activities include implementation project management, product installation, workflow, system design and configuration tasks, integration engineering functions and general customer relationship and partnering activities. In addition to customer-facing responsibilities, this department is also responsible for many backend business functions including revenue recognition, equipment logistics (including ordering, customer confirmation and return authorizations), implementation methodologies, solution design best practices and quality system requirements.
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health ™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.
Program Overview
The BD SkillBridge Fellowship Program provides opportunities for transitioning service members to gain valuable civilian work experience through an individual Fellowships during their last 6 months of service, for up to 180 days.
The SkillBridge Fellow will experience:
Mentoring and Development – Career mentorship and access to our Veteran Associate Resource Group
Diversity – opportunity to collaborate with cross-functional teams and customers.
Business Impact – participate in meaningful projects that add business value across BD.
Gain Medical Technology (MEDTECH) industry and technical experience.
Our SkillBridge Program consists of 3 cohorts per year, starting in January, May, and August. The Fellowship is designed to be 3-6 month long Fellowship in duration within the specific cohort timeline, however, can be flexible based on the service member’s remaining active-duty time and special circumstances.
SkillBridge participants are not eligible for compensation or benefits from BD, as they continue to receive military compensation and benefits as active-duty service members. After successful completion of the program, there may be an opportunity to be considered for a full-time position, depending on business needs.
On acceptance into the program the SkillBridge Fellowship Program Management staff (consisting of mostly all veterans) will provide guidance, mentorship, and work closely with the Fellow for integration into the BD culture.
Analyst Job Description
The Analyst, Product Implementation has experience with the implementation of Dispensing System/Pyxis products. This involves being able to clearly communicate, thoroughly document and demonstrate product implementation competency and guide the customer through product implementation. This involves extensive customer interaction and service. Primary responsibilities include all aspects of onsite and remote deployment and training. The Analyst must have the ability to work collaboratively with cross-functional project teams. Project teams will include multiple disciplines from within Dispensing Implementation and customer teams.
Specific Duties, Activities and Responsibilities
80% of time
Technical
- task orientation around leading implementation tasks, end-user education, product installation, etc
10 % Communication
- meetings, planning, communication, documentation
10% Administrative activity
Performs other duties as assigned
Knowledge, Skills and Abilities
Communication
Demonstrate understanding of the healthcare business environment
Establish and nurture rapport with client that is conducive to long term business relationships
Work closely with Sr. Project Manager and the Manager, Product Implementation to accurately forecast assets
Demonstrate excellent communication skills
Must be able to manage customer expectations
Technical
Basic understanding of the ES system, system integration, and the ability to implement final solution design.
Complete training and develop basic competency in the ES dispensing product line
Must be detail oriented, able to multi-task and have the ability to implement projects consistent with established company and customer objectives
Provide problem solving and troubleshooting techniques Conduct client training on the use of CareFusion products Understanding of best practices and customer education needs Ability to scale and adjust approach based on client constraints or complexity
Analyze and resolve issues that have the potential to jeopardize performance and/or ability to meet agreed upon project deliverables.
Administrative
Demonstrate a basic understanding of established Pyxis product implementation process and tools
Demonstrate the ability to prioritize and manage projects within project timeline, technical and customer resource constraints. Works independently with minimal guidanceComplete weekly administrative tasks in support of quality management, reporting, revenue and expensePossess excellent organizational skills with the flexibility to readily adapt to change
Education or Equivalent:
- Bachelors degree preferred or equivalent education and work experience.
Required Qualifications:
Must meet all Department of Defense SkillBridge Eligibility requirements and be approved to participate in the SkillBridge program with your military installation command.
Proven track record of success in military career
Experience or Equivalent:
- Competency in HIS/PIS systems and pharmacy and nursing workflow. Prefer three or more years in healthcare environment with technical (systems) involvement or five or more years with other computerized system applications. Dispensing software technology experience a plus. Must have a working knowledge of a variety of software applications (knowledge of SAP a plus). Product training and / or teaching experience preferred.
Physical/Mental Requirements:
- Must be able to lift a minimum of 50 lbs. This position will involve pushing, pulling, stooping, bending and lifting.
Work Environment:
Extensive overnight travel required. Position requires flexible working hours, including some nights and weekends.
The Analyst, Product Implementation has experience with the implementation of Dispensing System/Pyxis products. This involves being able to clearly communicate, thoroughly document and demonstrate product implementation competency and guide the customer through product implementation. This involves extensive customer interaction and service. Primary responsibilities include all aspects of onsite and remote deployment and training. The Analyst must have the ability to work collaboratively with cross-functional project teams. Project teams will include multiple disciplines from within Dispensing Implementation and customer teams.
Specific Duties, Activities and Responsibilities
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. And through the organization’s investment in BD University, you will continually level up your tech skills and expertise.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
PDN
Primary Work Location
USA NC - Cary
Additional Locations
Work Shift
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.