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BD (Becton, Dickinson and Company) UCC Clinical Manager- OR, WA, AK in Covington, Georgia

Job Description Summary

Job Description

The Clinical Manager is responsible for the coordination and administration of all aspects of product training programs including planning, organizing, leading, and maintaining program activities.

The Clinical Manager is responsible for ensuring customers have been afforded the opportunity to complete Bard product training. The Clinical Manager will work in partnership with sales and marketing to meet company sales goals. The specialist will train according to company compliance standards and bears the responsibility of delivering live and electronic training programs. These programs will meet the needs of all customers both internal, (i.e. TMs, DMs, Marketing, Regulatory, Internal Training and Education) and external (i.e. Current and Potential Customers of BARD, Professional Organizations, KOLs).

In addition to providing product training, the Clinical Manager will conduct product training assessments. The assessments include collection of information regarding the use of Bard products according to the product DFU. The Clinical Manager is responsible for presentations, and training that meets/exceeds customer satisfaction and enhances company sales goals.

RESPONSIBILITIES:

  • Partner with Territory Manager to advance BMD business.

  • Perform clinical assessment and product implementation activities in accordance with annual goals

  • Perform follow-up product training assessments to ensure product pull-through

  • Manage operational budget for product implementations and per diem staff

  • Plan the delivery of the overall programs and activities in accordance with the mission and the goals of Bard Medical (the organization)

  • Carry out new initiatives to support the strategic direction of the organization

  • Maintain forms and records to document program activities (SalesForce)

  • Coordinate the collection and maintenance of records of the program for statistical purposes according to the confidentiality/privacy policy of the organization

  • Connect with stakeholders to gain support for the program and to solicit input to improve the program

  • Liaise with hospital leadership to ensure the effective and efficient program delivery and pull through

  • •Develop product training plans accordingly, including hospital team members as needed.

  • Coordinate the delivery of services among different program activities to increase effectiveness and efficiency

  • Maintain personal travel budget as a segment of the overall Training Specialist team budget.

  • Maintain knowledge and expertise as product specialist for entire Bard Medical product line. Focus on urological drainage and stool management

  • Responsibility for scheduling time in accounts with sales partner. Must demonstrate use of time efficiently.

  • Responsibility for meeting the needs of all customers both internal, i.e. TMs, DM’s, Marketing, Regulatory, Internal Training and Education) and external (i.e. Current and Potential Customers of BARD, Professional Organizations, KOLs).

QUALIFICATIONS:

  • Able to function independently with minimal guidance or supervision. Excellent listening and communication skills. Ability to work in sales environment with sales team. Strong interpersonal and relationship building skills.

  • Ability to collect, analyze and present clinical data. Must be proficient with computer (Word, PowerPoint, Excel, etc.)

  • Multi-task oriented. Able to manage multiple customer accounts with strong organizational skills.

  • Able to assess problems and overcome objections.

  • Professional attitude and appropriate business and clinical judgment in all aspects of this position.

  • Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards.

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree. Require license as a Registered Nurse.

• Three (3+) years of patient care experience in Hospital ICU/CCU/ED.

• Demonstration of career progression, leadership roles, committee presence, and/or charge nurse experience a plus.

LANGUAGE SKILLS:

• Ability to read and comprehend detailed instructions, business correspondence and memos. Ability to compose basic correspondence. Ability to effectively present information in a one-on-one or small group situations

MATHEMATICAL SKILLS:

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, fractions and decimals

REASONING ABILITY:

• Must have the ability to solve practical problems and deal with a variety of situations where limited direction has been given. Ability to interpret a variety of instructions furnished in written or oral format.

PERSONAL CHARACTERISTICS:

• Behave Ethically: Understand ethical behavior and business practices, and ensure that own behavior is consistent with these standards and aligns with the values of the organization

• Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.

• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.

• Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.

PHYSICAL DEMANDS:

• Employee may be required to sit, bend, stoop, use keyboard, see, talk and hear. May occasionally lift objects up to 50 lbs. Work schedule may vary with multiple shifts included. Standing for long periods of time may also be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work Schedule will vary and covering multiple shifts may be necessary at times.

• Must be able to travel frequently; up to 80%, as needed.

• Additional travel may be required to cover conferences, open territories, and training assessments as needed.

WORK ENVIRONMENT:

• This is a field-based position with the majority of time being spent in face to face interaction with Bard customers.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

#LI-PRO

Primary Work Location

USA GA - Covington BMD

Additional Locations

Work Shift

NA (United States of America)

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

All applicants should complete the on-line application process. BD is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please call 855-BD-HELPS (855-234-3577) or email asc.americas@bd.com

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