Job Information
BD (Becton, Dickinson and Company) Administrative and project management support in Erembodegem, Belgium
Job Description Summary
BD is a global medical technology company that is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. BD leads in patient and health care worker safety and the technologies that enable medical research and clinical laboratories.
BD has more than 45 000 associates across 50 countries who work in close collaboration with customers and partners to help enhance outcomes, lower health care delivery costs, increase efficiencies, improve health care safety and expand access to health. For more information on BD, please visit www.bd.com.
BD Belgium staffs over 600 people in its offices in Erembodegem and Temse.
Job Description
To strengthen the Customer Care Organization in Erembodegem, we are currently looking for a:
Administrative and project management support
Role:
As part of a dynamic team, you will be responsible for supporting a legal entity integration and backfilling activities of people involved in integration projects.
Responsibilities:
Contract management: you support in contract management tasks and contract digitalization.
You are the first point of contact for customers: you create customer communications and follow up on integration activities, answer calls and written inquiries of customers
Customer master data: you support in customer master data activities
Order processing: handling and responding on created tickets to guarantee correct treatment of customer PO’s on product item and price level.
You follow up of service complaints
You support on the daily tasks of our Customer Care and Tender & Pricing department.
Our ideal candidate matches the following profile:
A bachelor’s degree or equivalent in experience
You have a customer focused approach with excellent commercial and problem-solving skills
Knowledge of Dutch, French and English
You enjoy a variety of administrative tasks, which you can perform in an independent and accurate way
Prior experience in a Customer Care function is a plus.
What can you expect from us?
A varied function in an international organization with an important social contribution.
An informal working atmosphere, dynamic corporate culture and an environment that lets you grow and develop.
An attractive remuneration package.
Interested? Apply now!
To ensure the safety of our associates, BD supports remote work where possible. This position is based in the listed location, but is temporarily remote-based due to Covid-19. We are continuing to monitor the situation and follow local governmental guidance to advise when is the right time and safe for our associates to return to their BD work location.
Primary Work Location
BEL Erembodegem - Dorp 86
Additional Locations
Work Shift
BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.