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BD (Becton, Dickinson and Company) Distribution Center Quality Engineer in Four Oaks, North Carolina

Job Description Summary

This role’s primary responsibility is to work cross functionally in the development, assessment, qualification and improvement of Distribution processes in accordance with all regulatory requirements and company procedures. The Quality Engineer role reports to the Manager, Quality, US Distribution Management.

Job Description

Responsibilities

  • Responsible for Quality processes as assigned including, but not limited to Change Control, CAPA, CI, Risk Management and Validation.

  • Applies analytical methods and statistical techniques in evaluating process and service provider performance.

  • Works within and across functions for process development, maintenance, improvement and issue resolution. Develops solutions to routine assigned activities of moderate scope & complexity.

  • Consistent application of Quality System standards to Quality processes.

  • Serves as a Designated Representative as appropriate to ensure day to day operations meet states’ licensing requirements for medical device and/or wholesale drug distribution regulations as applicable.

  • Utilize metrics and reporting to effectively monitor processes, report on performance, drive improvement, and provide cost savings to the business.

  • Employ and share best practices and tools to accelerate continual quality improvement into DC organization locally and across the region, initiating lessons learned and best practice concepts; to introduce pro-active improvement and prevent recurrence of issues.

  • Working Knowledge of Quality Systems Regulatory requirements and application to Company /Unit requirements.

  • Follows applicable Company / Unit procedures and may make updates to procedures and policies.

  • Represents local site during regional process meetings, communicates resolutions to issues to prevent occurrences at other sites and assess learning/best practices from other sites for applicability to local site.

  • Partner and effectively collaborate across functions and sites to address and/or improve Distribution performance as the Subject Matter Expert (SME), trainer and owner of the following Quality Systems:

  • Change Control, including leadership of the local Change Control Board, and associated records.

  • CAPA, including leadership of the local CAPA Council and site representation on the Regional CAPA Council, Trackwise for CAPA and process metrics.

  • Validations and Qualifications, including the protocol development, execution and records.

  • Risk Assessment, as applicable to the above in addition to maintenance of the local Risk Management File.

  • Analysis of Data, through analytical methods and statistical techniques that support and/or measure performance, investigations, sample planning, improvements, corrective actions, preventive actions, implementations and effectiveness.

  • Environmental Monitoring

  • Monitor for trends, escalations, and partner with sources of root causes to implement effective corrective actions that reduce non-conformances and risk in future shipments.

  • Partner with Operations and Supply Chain Relations on customer related issues and driving claims to resolution where escalation is needed.

  • Generate monthly and quarterly metric reports for regional leadership review. Attend and participate in Regional DC Quality metric calls. Represent Quality as a member of the local DC leadership team.

  • Attend weekly and/or monthly site manager/process owner meetings as established.

  • Conduct audits as required in compliance with regulatory requirements, e.g. ISO 13485, 21 CFR 820.

  • Travel to support Quality Management and audit functions at other DC facilities, and support Customer visits to gain an understanding of Customer issues, determine root cause, establish and drive corrective actions and improve Customer satisfaction.

  • Other duties as assigned.

Requirements

  • Minimum of 8 years’ experience within quality, supply chain, manufacturing and/or distribution

  • Minimum of 3 years’ Quality experience in a regulated environment, preferably in Medical Device and/or Pharmaceutical.

  • Computer skills (Excel, Word, Power Point, etc.)

Process oriented, Continuous Improvement Experience

  • People leadership including developing, coaching, listening, collaborating, and delegating

  • Organizational, analytical and process efficiency skills

  • Interpersonal and communication skills (written and oral)

  • Project leadership skills

  • Initiative and drive for results

Preferred

  • Knowledge and experience with Medical Device regulations, ISO 13485 and 21 CFR 820, preferred

  • BS Degree in Quality Engineering preferred, or related discipline.

  • ISO 13485 and 21 CFR 820 Lead Auditor certified preferred

  • CQE, Green and/or Black belt certification/s preferred, but not required.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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Primary Work Location

USA NC - Four Oaks

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

All applicants should complete the on-line application process. BD is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please call 855-BD-HELPS (855-234-3577) or email asc.americas@bd.com

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