BD (Becton, Dickinson and Company) Jobs

Job Information

BD (Becton, Dickinson and Company) Quality Assurance Clerk in Four Oaks, North Carolina

Job Description SummaryThe Quality Assurance Clerk is responsible for maintaining all Quarantine, Hold, Expired, Return Goods and Recalled product. This includes the control and maintenance of the same inventory within the returns, damages, and rebox departments. . Must communicate regularly with the Quality Supervisor. Also responsible for quality audits. This job will be for a 10am to 6pm shift.

Job Description

Administrative

Must utilize all office equipment, fax, copier, printers and computers. Contribute to the creation and finalization of paperwork and reports associated with QA Holds, Recall, Returned Goods, Damage, and Expired product.

Customer Satisfaction

Maintain accurate reports for the customer and internal management. Answer questions and report information that is needed or requested from the customer. Monitor service failures and recommend corrective action.

Quality

Responsible for making recommendations to the supervisor regarding continuous improvement of department work processes and operating procedures. Participate in High Performance Work Teams. Provide direction and coordination to warehouse team relative to specific quality focus areas – Damage Processors, Returns Processors, Auditors. Actively participate in quality programs and quality project teams. Assist Quality Manager in preparing procedures, work instructions, shipping papers and any other duties assigned to meet requirements.

Reporting/Performance Measurements

Ensure all warehouse activity records are prepared in a timely manner and effectively maintained. Ensure the exercise of good documentation practices when completing documentation. Review operating goals and standards on a daily basis to monitor achievement.

Cross Training

Become knowledgeable with the responsibilities of the other positions within the department. Assist as required and act as backup at times of absence or vacation. This requires being cross trained in additional functions of the department and may require training to operate equipment. Open to training and leading in Rebox, Returns, Damages, Holds, and Inventory. Be willing to cross train to inventory and audits.

Housekeeping

Lean manufacturing processes including 5S must be followed at all times. This includes keeping the office and warehouse clean, neat, and orderly at all times. Follow guidelines as outlined, to ensure the cleanliness of the facility.

Safety and Sanitation

Assist in maintaining the security of the warehouse. Conduct operations in a manner that promotes safety. All injuries and accidents MUST be reported immediately to a Supervisor or Manager.

Miscellaneous/Other

  • All Teammates are responsible for full participation in the daily stretching program. Participate in physical inventories. Perform other miscellaneous duties as required. Teammates are required to train and utilize Good Documentation Practices.

  • Excellent verbal and written communication skills

  • High school diploma or equivalent required

  • Some college preferred, however, equivalent experience accepted

  • Manual dexterity

  • Ability to lift up to 50 lbs. frequently

  • Ability to operate and/or drive all required equipment - Forklife and Powered Industrial Truck

  • Ability to bend, reach, stoop, lift and stand on a regular basis

  • Strong PC Skills (Microsoft Office)

  • Demonstrated ability to read, speak, and understand English in order to maintain required records

  • Excellent Communication Skills

  • Ability to fully participate in daily stretching program

  • Team player

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Primary Work LocationUSA NC - Four Oaks

Additional Locations

Work ShiftUS BD 1st Shift 6am-230pm (United States of America)

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

All applicants should complete the on-line application process. BD is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please call 855-BD-HELPS (855-234-3577) or email asc.americas@bd.com

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