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BD (Becton, Dickinson and Company) Business Partner, Marketing & Customer Experience in Franklin Lakes, New Jersey

Job Description SummaryThe role of the Marketing Business Partner is to serve as the person responsible for driving the shaping of demand as well as the delivery of Technology & Global Services (TGS) solutions for the central Marketing Team. This individual will serve as a point person to central Marketing team leadership and will lead a team of business partners to conduct analysis, prepare appropriate solution direction and manage the work.

The candidate is expected to collaborate with internal and external experts to ensure that Marketing Central team is proactively provided with strategic thought leadership and bring the appropriate technology, process and workplace solutions together as they contribute to the commercial agenda of BDX.

Job Description

The objective of this role is to actively partner with the central Marketing Team to understand their strategic priorities and work to identify ways that TGS can support and advance those objectives. Primary responsibilities will include:

  • Develop a deep knowledge of the central Marketing team including key driver goals, short- and long-term roadmaps, key personnel, etc.

  • Responsible for the ongoing partnership with the central Marketing Leadership to ensure business-TGS strategy alignment, shape demand for TGS solutions and services, and deliver the portfolio of initiatives

  • Establish and earn value-adding, strategic partner relationship maturity for yourself and for the entire TGS function

  • Partner with central Marketing team to enable appropriate application, data, and needed governance models

  • Partner with central marketing leadership to plan new joint initiatives, evaluate proposals, and determine how they fit into roadmaps and priorities

  • Think strategically by identifying opportunities and the best-suited ways stakeholders to adopt them

  • Manage and facilitate TGS’ partner teams to ensure delivery provides the desired outcomes

  • Work with other TGS Business Partners and TGS’ Core Areas of Delivery and external providers to ensure that Marketing technology stack solutions are not siloed and that they are informed by, and are integrated with, BD’s enterprise roadmaps

  • Ensure project and initiative progress, including consistent and effective communication. This includes managing escalation and avoiding risk

  • Measure and communicate value realized on a periodic basis through defined and agreed upon metrics and supporting analysis

  • Serve as a continuous connector. Energized by a role that is focused on partnership and facilitation. Operates through the lens of what can we do to simplify and improve things

QUALIFICATIONS & EXPERIENCE

The ideal candidate will bring a combination of strategic understanding, both business and technology experience, exceptional relationship building skills and solution-oriented mindset together.

In addition, this person should also possess:

  • 15+ years of experience in a business including work in a technology function

  • Ability to influence and break down silos within an organization as well across organizations

  • Ability to map joint organizational vision and long-term thinking, imagination, and idea generation

  • Ability to communicate complex business / technical challenges in a simplified manner

  • Must be a leader who can influence stakeholders in written and oral communications

  • Must have experience and knowledge of change management principles and methodologies and have the ability to formulate new programs to generate excitement and engagement

  • Familiarity with continuous improvement and project management approaches, tools, and phases

  • Exceptional ability to lead change using positive and collaborative methods

  • Highly collaborative work style which includes working effectively across all organizational levels

  • Experience working in a highly matrixed organization and in overcoming ambiguity

  • Leading by example, mentoring, and motivating others all around you

  • Superior analytical, evaluative, and problem-solving abilities

  • Excellent judgment and decision-making

  • Able to align and work with diverse global stakeholders

  • Strong humility, listening, creativity, and negotiation skills

  • Accept ownership

Education

Bachelor’s degree in business or a related field is strongly preferred. Master’s degree highly desirable. Educational certificate or training in a process methodology is a plus.

Primary Work LocationUSA NJ - Franklin Lakes

Additional Locations

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Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

All applicants should complete the on-line application process. BD is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please call 855-BD-HELPS (855-234-3577) or email asc.americas@bd.com

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