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BD (Becton, Dickinson and Company) Clinical Applications Specialist in Franklin Lakes, New Jersey

Job Description Summary

The Clinical Application Specialist (CAS) is responsible for the continued development, support, maintenance, training and promotion of end user adoption of some specific Clinical Applications managed by Global Clinical Development (GCD). He/She will ensure the Clinical Applications will enable business process, drive efficiency, and promote best practice across GCD, Business Units and Countries. He/She will serve as an expert in some specific Clinical Applications and as such may be called upon to perform the

responsibilities of the functional areas that they support. The CAS drives process improvement initiatives to

completion and fosters knowledge sharing across all levels of the BD organization. The CAS interacts with the

larger Global Services group (IT) and Global Information Security (GIS) departments to ensure Clinical

Applications are maintained in compliance with industry and company standards.

Job Description

Essential Job Functions:

 Leads analysis of organizational needs for development and implementation of clinical applications;

interfaces with users to ensure that clinical applications are deployed which meet their business

objectives and requirements.

 Provides input into the development of clinical application standards, policies, and procedures.

 Ensures that the design and use of clinical applications adhere to established policies, procedures,

and standards.

 Works with GCD, Business Units and Countries to implement clinical application best practice,

standardization, utilization and optimization to help improve departmental efficiency.

 Ensures effective training programs for internal and external stakeholders to enable users to

leverage the full extent of the technology.

 Approaches Clinical Applications with a holistic view and strives for interoperability across the

technology platform.

 Provides timely and expert level support and troubleshooting of issues impacting Clinical

Applications.

 Contributes to solutions for routine technical problems and liaises with software vendors, hosting

partners, IT and GIS as appropriate to resolve issues.

 Maintains all required system and study level (as applicable) documentation.

 Provide mentoring and/or management of other members of the department as assigned by the

Manager, Clinical Information Systems.

 Ensures a comprehensive and well documented risk based approach is taken to system change

control; validation documentation is compiled, archived and “audit ready” for all system upgrades,

enhancements, patches, etc.

 In collaboration with the Manager of Clinical Analytics and/or GCD Management, facilitates the

identification and capture of meaningful and actionable metrics to continuously evaluate

performance and promote data driven decision making.

 Through the use of technology/dashboards ensures transparency of information across the

organization.

 Performs user account management activities.

 Identifies, evaluates, plans and coordinates the release of system patches, upgrades and fixes,

minimizing disruption to the end user base.

 Delivers clear and concise communication of planned and unplanned disruptions in service to

affected end users.

 Continuously works to identify areas for process improvement and feature enhancement.

 Actively works to promote end user adoption, acceptance and active user community dialogue.

 Develop business case to include technology recommendations and cost justification to secure

project funding.

Required Qualifications:

 BA / BS computer science/information technology or life sciences from a 4 year accredited

university.

 Minimum 2+ years managing clinical information systems or an equivalent combination of education, industry related experience, and performance may be considered.

 1- 3 years implementing Anaplan models and have trained / supported Anaplan end-users

 Highly independent worker, self-motivated and accountable for managing multiple projects concurrently.

 Demonstrates leadership abilities to provide peer training.

 Understanding of relational databases.

 Advanced proficiency with MS Word, Excel and PowerPoint.

 Experience and comfort in working both independently and as part of a multifunctional team.

 Excellent interpersonal skills, strong written and verbal communication skills.

 Working knowledge of clinical development.

 Working understanding of techniques of clinical trial principles.

 Ability to interact effectively within and across team environment.

 Intermediate knowledge of IT networking and security principles.

 Knowledge of software development lifecycle (SDLC) models and methodologies in a regulated environment.

 Intermediate knowledge of industry regulations including 21 CFR Part 11 and ICH/GCP guidelines.

 Advanced proficiency in CDMS and/or CTMS and/or eTMF preferre

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

#LI-PRO

Primary Work Location

USA NJ - Franklin Lakes

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

All applicants should complete the on-line application process. BD is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please call 855-BD-HELPS (855-234-3577) or email asc.americas@bd.com

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