BD (Becton, Dickinson and Company) North America Transportation MDO & Process Analyst in Franklin Lakes, New Jersey

Job Description SummaryReporting to the North American Transportation Manager of Process & TMS Governance, the North American MDO Transportation Coordinator is to understand, maintain, and improve the structure and integrity of transportation-related master data and configurations supporting CTC-D processes in SAP/SCM.

This role requires proficiency in the operational and master data processes within NA Transportation as well as its key integrations with 3rd party applications such as TMS, Cass, and/or other mega-processes within BD such as CTC Order Management, EDM, DTS Planning, CFMDO, Procurement, Supply Chain Relations, Commercial Operations, Freight Pay, and DC Operations.

This role owns the processes supporting the publishing of carrier rates with BD’s nominated freight cashier, respective updates to TMS, as well as integration with Procurement to ensure complete and accurate coverage for North American transportation lanes.

The MDO Coordinator is responsible for trouble-shooting and resolving master data issues within the CTC-D space. They support the transfer of knowledge and change management for their process area. They are a hands-on SAP resource and can ensure system settings are aligned with desired results.

Job Description


The North American MDO Transportation Coordinator Owns the Transportation related master data and configurations associated with SAP/SCM and its integration with E2E processes across systems to identify, implement, and maintain systemic alignment with functional and business objectives. This position also owns the North American Transportation Rate Management Process across the platforms (TMS, Procurement, Freight Pay & Audit, Analytics & Compliance) to ensure alignment of the process across the enterprise while meeting the unique needs of each specific area.

  • Support the change readiness of Transportation master data to adopt to process initiatives

  • Measure and improve the SAP system usage and their understanding of the process

  • Identify and implement best practices within their process area

  • Ensure process knowledge is delivered and sustained within their respective area

  • Provide sites with subject matter expertise regarding master data and configuration settings

  • Maintain relevant C2C curriculums and training for End-Users

  • Develop and streamline processes supporting the retrieval of carrier rates from Procurement, their effective and timely publishing with freight cashier, and updates to TMS for operational planning/execution. This would include, but not be limited to the following areas:

  • Periodic RFQ/bid activities

  • Rate approval

  • Temporary/spot rates

  • Milk-run customer rates for Sparks

  • Investigation of carrier rate inquiries, disputes, and/or rejections from freight cashier

  • Troubleshoot SAP-related process issues and offer solutions

  • Assist in the maintenance of DDL (Delivery Due List) batch jobs and related SAP variants

  • Prepare necessary SAP/SCM data loads within CTC-D space using established templates and guidelines

  • Assist in the management of weekly cadence calls, policy development, issue resolution, and other critical areas where integration with 3PLs and freight collect processes are concerned.

  • Assist in the maintenance and updates to policies, job aids governing Transportation-related master data

  • Coordinate with EDM (Enterprise Data Management) and Cap Gemini teams for purposes of pre-data load testing activities and post-load validation

  • Maintain updates to NA Transportation Sharepoint location

  • Work with Business Process team regarding updates to NA Transportation Sharepoint Workflow tool used for customer SDA and/or fixed schedule change requests

  • Up to 10% travel is required for this position


  • Demonstrated proficiency in SAP is required

  • Broad understanding of cross functional processes

  • Excellent communication skills and practices attentive and active listening

  • Work effectively across the integrated supply chain and matrix organization

  • Ability to assess business readiness from SAP standpoint and help to drive process implementation and adoption

  • Work effectively in a team environment

  • Demonstrated ability to analyze large amounts of data and support problem solving

  • Skilled in the use of Excel and data validation tools (ie, HPQC, Cognos)

  • Posses analytical and problem solving abilities


  • Bachelor’s Degree

Additional Experience and Skills:

  • 5+ years of relevant experience preferred

  • Hands on SAP experience required

  • Transportation-related experience

  • Problem solving and analytical skills

  • Excellent written and oral communication skills

  • Strong influencing skills

  • Training experience

  • Continuous Improvement mindset

Primary Work LocationUSA NJ - Franklin Lakes

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status