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BD (Becton, Dickinson and Company) Quality Business Partner Analyst in Franklin Lakes, New Jersey

Job Description SummaryThe role of the Business Partner Analyst, Quality is to serve as the person responsible for analyzing demand as well as the delivery of Technology & Global Services (TGS) solutions for the Quality function globally.

This individual will serve as a point person and will work with a team of business partners to conduct analysis, prepare appropriate solution direction, and deliver the work. Above all, this individual will be required to collaborate with internal and external experts to ensure that business priorities are shaped, prioritized, and delivered.

This is a great opportunity for someone to facilitate bringing the appropriate technology, process, and workplace solutions together as they contribute to the Quality agenda.

This position reports directly to the Lead Business Partner, Regulatory and Quality and will serve on the Regulatory and Quality Business Partner team.

Job Description

The objective of this role is to actively partner with the Quality Business Leaders, Subject Matter Experts (SMEs) and TGS teams to understand strategic priorities and complete the associated work deliverables/projects to advance those objectives. Primary responsibilities will include:

  • Develop a deep knowledge of the Quality function, including key driver goals, short- and long-term roadmaps, key projects, and personnel

  • Establish and earn value-adding, partner relationship maturity for yourself and for the entire TGS function

  • Partner with the Quality team and SMEs to plan new joint initiatives, evaluate proposals, and determine how they fit into roadmaps and priorities

  • Identify and define new opportunities to leverage technology and/or process re-design to advance business strategies that directly contribute to driving revenue growth, cost optimization and/or risk mitigation and compliance.

  • Develop strategies for optimal deployment and adoption of new technology capabilities, services and solutions across the business and/or the end-customers.

  • Advocate for the business within TGS, and advocate for TGS within the business… the primary representative and accountable party for TGS services across business stakeholders

  • Work with other TGS business partner teams and external partner teams to define, document, analyze and prioritize existing and emerging business requirements

  • Complete the projects/improvements/deliverables needed to implement technology, processes, or services to meet business requirements including the documentation, testing and implementation

  • Work with and facilitate TGS’ partner teams to ensure delivery provides the desired outcomes

  • Work with other TGS Business Partners and TGS’ Core Areas of Delivery to ensure that solutions are not siloed and that they are informed by, and are integrated with, BD’s enterprise roadmaps

  • Execute projects and report progress, including consistent and effective communication, change management impact analysis, readiness and effectiveness, cutover and go-live support. This includes managing escalation and mitigating risk

  • Measure and communicate value realized on a periodic basis through defined and agreed upon metrics and supporting analysis

QUALIFICATIONS & EXPERIENCE

The ideal candidate will bring a combination of strategic understanding, both business and technology experience, exceptional relationship building skills and solution-oriented mindset together.

In addition, this person should also possess:

  • 5+ years of experience in a business including work in a technology function with focus in Quality

  • Experience delivering technology and workplace solutions in a Medical Device or Pharmaceutical regulated environment with solid knowledge of relevant Regulatory/Quality standards (i.e. cGxP, CFR Part 11, etc.)

  • Proficiency in system development life cycle documentation, testing and release cycle protocols including business requirements documentation, test scenarios/data/execution, cutover, hypercare, project planning and status reporting

  • Proficiency in project management basics: charter, business case development, project management plan and schedule, stakeholder management, communication planning, risk/issue management, status reporting and running team calls

  • Accomplished in multiple process and technology capabilities across Quality

  • Ability to influence and break down silos within an organization as well across organizations

  • Ability to understand the mapping of organizational vision and contribute ideas

  • Ability to communicate complex business / technical challenges in a simplified manner

  • Must be a leader who can influence stakeholders in written and oral communications

  • Basic experience and knowledge of change management principles and methodologies and have the ability to formulate new programs to generate excitement and engagement

  • Familiarity with continuous improvement and project management approaches, tools, and phases

  • Ability to lead change using positive and collaborative methods

  • Highly collaborative work style which includes working effectively across all organizational levels

  • Experience working in a highly matrixed organization and in overcoming ambiguity

  • Leading by example, mentoring, and motivating others all around you

  • Superior analytical, evaluative, and problem-solving abilities

  • Excellent judgment and decision-making

  • Able to align and work with diverse regional stakeholders

  • Strong humility, listening, creativity, and negotiation skills

  • Accept ownership

EDUCATION

Bachelor’s degree in technology, business or a related field is strongly preferred. Master’s degree highly desirable. Educational certificate or training in a process methodology is a plus.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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Primary Work LocationUSA NJ - Franklin Lakes

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Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

All applicants should complete the on-line application process. BD is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please call 855-BD-HELPS (855-234-3577) or email asc.americas@bd.com

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