BD (Becton, Dickinson and Company) Jobs

Job Information

BD (Becton, Dickinson and Company) Service Engineer, DS in Hanoi City, Vietnam

Job Description Summary

To provide customer satisfaction through technical service and advice on applications, operations and installations of specialized equipment, supplies and services

Job Description

  • Undertake product repair and installation on client premises.

  • Provide training and technical advice to clients on instrument use, by telephone or in person.

  • Investigate difficulties and solve faults arising from operation or utilization, either by telephone or on customer premises, and seek advice from Regional Service Engineer on unresolved fault and problematic instrument.

  • Rectify problems, suggest solutions or arrange for repairs to be made.

  • Provide important link between customers and sales/marketing.

  • Monitor repairs in terms of the organization’s service/warranty cover, and make suggestions as to product improvements.

  • Recommend needs of spare parts, assists with monitoring requirements and keeping proper customer records.

  • Carry out planned maintenance calls.

Primary Work Location

VNM Hanoi City

Additional Locations

Work Shift

BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

All applicants should complete the on-line application process. BD is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please call 855-BD-HELPS (855-234-3577) or email