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Job Information

BD (Becton, Dickinson and Company) Application Support Specialist in Kedah, Malaysia

Job Description Summary

Job Description


Responsible for the IT operations at Kulim plant, to be in-line with business requirements and to ensure compliance with Corporate security policies and procedures Provides tier 1 / tier 2 support and troubleshooting for end-user related issues and requests

and performs root cause analysis to drive continuous improvement. Includes PCs, laptops,

printers, mobile devices and end user applications.

Responsible to provide IT business solutions for issues related to manufacturing applications/ programs, which includes performing root cause analysis and troubleshooting, and working with IT vendors for reliable technology solution. Example of manufacturing applications/programs used at production for artwork and label printing operation at numerous machines. Perform review assessment of existing manufacturing applications and systems which includes MS SQL administration, and propose solution to enhance applications and increase business productivity as part of continuous improvement and implement on-going maintenance program for sustainability. Also, responsible to manage software licenses related to manufacturing applications Perform software validation for manufacturing IT applications and prepare related documentations with compliance to FDA CFR21 Part 11 and IT SOX requirements and standards Provide support and audit evidence for IT Corporate Compliance on SOX audit requirements related to Payroll database, active directory and data operations Oversee the support from appoint vendor for on-site engineer based on service level agreement Manage the JDE role access request for users in the team center sharepoint, and assist JDE users to log tickets with issues which have impact significant to business operations, working with CTS team Support projects related to BD IT hardware / applications alignment – work with regional IT Infrastructure team for co-ordination and installation of infrastructure components which includes servers, back-up systems, storage, LAN switches, wireless routers and printers Responsible for annual budget preparation related to IT capex and spending for the plant Lead and/or participate in major projects at the plant, which includes: Manufacturing PC hardware refresh – Phase 2 Implementation of Manufacturing Execution System (MES) at production and warehouse Streamlining of shipment and planning process Improvement in Inventory Control BD global projects related to hardware and applications development and enhancement Any other assigned projects and task by BD regional, Corporate IT and local Management teams

Primary Work Location

MYS Kedah - Bard Kulim (Malaysia)

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

All applicants should complete the on-line application process. BD is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please call 855-BD-HELPS (855-234-3577) or email