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BD (Becton, Dickinson and Company) ServiceNow - Quality Engineer in Kuala Lumpur, Malaysia

Job Description Summary

We are seeking a Software QA Tester to work on application development and system integration projects. As a member of the product development team we deliver software every week using an Agile/Scrum approach. The Software QA Tester will work with a variety of groups including analysts, and developers in a collaborative, distributed, open environment where testers sit next to developers and are part of the project every step of the way. The primary focus of the Software QA Tester will be to develop, implement, and document all testing activities, including test planning, test documentation, test execution, defect tracking and reporting, including follow-up and issue resolution. The Software QA Tester will also participate in the continuous development of the Scrum Team’s standard practices and procedures. We work in a fast paced, constantly moving environment and operate a highly available service-oriented platform.

Job Description


  • You will be responsible for designing and creating the components used to ensure the quality of developed software and services.

  • Design and develop test cases based on feature requirements

  • Test the designed cases alongside developers in weekly runs to ensure quality

  • Your work will involve interacting with other members of the organization, the ServiceNow development teams and working with various stakeholders on integrating/testing new hardware and software features.

  • You will work with stakeholders and developers to define testing plans and specifications as well as creating work towards automated test suites.

  • Conduct performance testing.

  • It’s important for you to provide tactful, insightful feedback to maintain a good working relationship with other members of the design team.


Personal Skills

  • Strong written and verbal communication in English

  • Self-starter, with a quick learning curve

  • Communicate effectively to ensure that all testing needs are being assessed and addressed to ensure products meet or exceed client expectations

  • Effectively balance work on multiple projects and teams simultaneously

  • Attitude of transparency – Must desire to bring disclosure and transparency to all things and foster trust and teamwork

  • Desire to learn new technology and ramp up on new areas quickly

Technical Skills

  • ServiceNow, Automation anywhere or familiarity with workflow and ticketing systems.

  • Experience writing test documentation such as test plans, scripts and test results reports

  • Able to design/development test cases based on feature requirements

  • Understand basic fundamentals of agile/iterative development

  • Understand other processes and methodologies and can speak intelligently about them and leverage other techniques to provide value to a team/enterprise

  • Understand basic fundamentals of software development processes and procedures

  • Identify and remediate test coverage gaps

  • Strong analytical skill and mindset, with research, problem solving, and troubleshooting abilities

  • Ability to analyze/interpret test results and provide recommendations to improve testing

  • Considerable hands-on experience executing manual testing

SKILLS/ Qualifications

Customer focused, good writing skills, good communications, experienced documenting test plans, test cases, test scripts, team focused, Agile/Scrum team member, performance testing, user experience testing, integration testing

Primary Work Location

MYS Kuala Lumpur - Jalan Kerinchi

Additional Locations

Work Shift

BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.