BD (Becton, Dickinson and Company) Jobs

Job Information

BD (Becton, Dickinson and Company) Technical Support Center Specialist in Kuala Lumpur, Malaysia

Job Description Summary

Job Description

CareFusion Job Description

This position is responsible for providing technical support to internal and external customers resolving Technical incidence and answer questions regarding proprietary software and hardware. The person in this role will play a key role in managing, resolving, and facilitating resolution for BD automated dispensing Platforms (Pyxis® ES Systems).

Technical Skills

Databases SQL Server (SQL 2008/2012) 3+ years

Must be able to write queries and analyze SQL data (i.e. Select and Join statements) within complex database structures.

SSIS (SQL Job) exposure/experience

SQL Reporting Services

OS knowledge (3+ Years)

Server 2008 /Server 2012/ Windows 7

Windows Services

IIS and Web Applications

Running Performance Counters

Basic Understanding of Group Policies

Security Permissions

Networking topology (2+ years)





Ports (Networking/OS)

Understanding of XML language (1+ years) Ability to review application and OS logs (2+ years) Active Directory experience or exposure (1+years) VMware experience or exposure (1+ years) Wireshark (1+ Years)

Soft Skills

Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems Excellent time management and multitasking skills Strong personal commitment to quality, customer service and patient safety Ability to understand and communicate complex technical systems to a non-technical audience Works well in a team environment Proven ability to maintain a professional demeanor when handling complex user issues and high pressure situations Customer support experience


BS, Computer Science or equivalent

Project management experience a plus

Preferred Certifications


Primary Work Location

MYS Kuala Lumpur - Jalan Kerinchi

Additional Locations

Work Shift

MY2 Night 10p-7a Tue-Sat (Malaysia)

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.