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BD (Becton, Dickinson and Company) Supplier Quality Account Leader in Le Pont-de-Claix, France

Job Description Summary

The Difference of One

We are currently recruiting an experienced Supplier Quality Account Leader to join our Worldwide Department in Le Pont de Claix (Grenoble).

You are the one who can make the difference. Join us and be a crucial part of advancing the world of health!

Job Description

You will be in charge of a portfolio of suppliers dedicated to plastic injection process . You will be accountable of the Global Quality performance and continuous improvement of assigned suppliers . You will take in charge the conformance to applicable quality specification of components, products, materials or services delivered by assigned suppliers.

You will also manage the quality validation of molds.

Main responsibilities

For a suppliers portfolio focused on plastic injection process, you will have to:

  • Investigate and create a problem Solving strategy related to assigned supplier which generated major customer complaints or potential disruption to manufacturing, the supplier Account Leader will:

  • Act as first escalation point of contact in support to Plant SQA or WW resale product (HAWA) SQA Team.

  • Contribute as Supplier Subject Matter Expert to 8D investigation.

  • When several plants are impacted by the same symptom on the same item code, SQ-AL will take on the 8D leadership role.

  • Provide technical input, carry out investigation assignments, report progress and deliver conclusion.

  • Ensure the Supplier investigation thread is timely carried out and following a structured problem-solving approach up to the definition of appropriate CAPA, its verification and effectiveness check.

  • Lead or assist in supplier development & Continuous improvement projects . Coach, teach, and support current suppliers in all areas as needed. Ensures suppliers are held accountable for meeting continuous improvement initiatives both from a strategic and tactical perspective. This includes and not exclusively the complaint reduction programs (incomplete parts, short shot, burrs, etc..)

  • Lead Technical visit or for Cause audits at Suppliers for assigned suppliers but not restrictively.

  • Quality Contracts : Negotiate Quality Agreements. Ensure that committed agreements are aligned with BD strategy. Initiate signature process of Supplier Quality Agreements after review by appropriate functions.

-Ensure that all BD requirements are understood and addressed at the supplier.

  • Manage the Supplier Quality performance monitoring based on set of agreed metrics and targets. Collect, build and analyse quality metrics from various quality systems and develop reports as needed for Business reviews. Provides recommendations based on trends.

  • Participate in Supplier routine quality audits as necessary, according to the audit plan. You also ensure adherence to BD requirements is maintained after Supplier Approval state.

  • Monitor implementation and effectiveness of Supplier CAPA plans related to Supplier Audits findings / Customer Audits findings / Engagements taken during Technical visits.

  • Supplier change control management (equipment, sourcing, raw material changes, etc..): Act of point of contact to be informed of any official notification of change. Act as the Quality representative, to review and assess the impact.

-Answer audit solicitation from Customer, authorities & notified bodies for products or services related to assigned suppliers. This includes answering to surveys and questionnaires when required.

Support the selection decision process of identified prospective suppliers. This includes the definition of the quality criteria required to benchmark and rank the prospective suppliers but also onsite assessments. The objective is to conclude and provide quality recommendation to Supplier cross-functional team.

About you

We are looking for an Engineer, Master degree or PhD with a proven experience of minimum 4 years in Plastic Injection and Quality

You are used to work within cross-functional projects in a worldwide environment (experience within International Suppliers)

Mandatory skills:

  • Leadership

  • Strong problem-solving skills

  • Developing six sigma & statistic approach

  • Good written and oral English level

Primary Work Location

FRA Le Pont-de-Claix Cedex

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

All applicants should complete the on-line application process. BD is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please call 855-BD-HELPS (855-234-3577) or email