BD (Becton, Dickinson and Company) Clinical Nurse Educator in Melbourne, Australia
Job Description Summary
o Support the sales process for MMS/MPS to achieve/exceed sales budget.
o In alignment with the business strategy, provide product training, clinical procedure training and technical assistance to customers as required, utilising relevant educational and training resources.
o Responsible for the coordination and execution of the RCNA IV Cannulation Course, where required.
o Tailor, plan for and coordinate education programs to meet individual customer requirements to support product trials, clinical simulations and implementations.
o Engage internal and external stakeholders to deliver on plan. Provide management with information on activity in the market place including competitive activity, product assessment and industry trends.
o Maintain an accurate up to date CRM database of all accounts including activities, in-servicing records and contact details.
o Attend relevant industry trade shows, conferences and meetings as required.
o Proactively develop and maintain strong relationships with key customers and key opinion leaders.
o Where appropriate develop and maintain relationships with relevant associations and government representatives to raise the BD profile with relevant decision-makers in the healthcare environment.
o Have a sound knowledge of relevant Government legislation, standards and policies.
o Maintain a strong clinical knowledge relating to Medication Delivery, Infection Control, Healthcare Worker and Patient Safety issues.
o Liaise with Marketing and Sales Management to assist in the development and assessment of product support tools including instructions for use, points to practice, instructional DVDs etc.
o Assist the Account Managers with learning new clinical areas and building knowledge where clinical and technical knowledge gaps exist.
Skills and Experience:
o Registered Nurse (with current registration) with at least 3 years ICU/ED clinical experience
o A Certificate IV in Training and Assessment or equivalent preferred
o Experience in the provision of adult education and training required
o Business acumen and commercial awareness are desirable
o Must have a high level of technical competence and clinical experience in Medication Delivery , Infusion Therapy, and Infection Control practices
o Ability to deal with multiple priorities and short time lines from time to time.
o Must be able to work with the Sales team to set and manage appropriate customer expectations
o Demonstrated ability in matching and delivering the appropriate level of education / support with the value of a business opportunity
o Demonstrated competence in computer literacy with knowledge of MS Office and Outlook Project management experience an asset
o Active involvement in relevant nursing societies is desirable
o Problem solving ability and demonstrated examples of innovative solutions.
Primary Work Location
BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.