BD (Becton, Dickinson and Company) Field Service Engineer in Milano, Italy
Job Description Summary
Field Service Engineer
Territory: Center and North Italy
BD is a global medical technology company focused on improving drug therapies, enhancing the quality and speed of diagnosing infectious diseases, and advancing research and discovery of new drugs and vaccines. BD provides an environment which enables our highly talented workforce to be the best at their professions. We are always seeking people who have a passion and commitment to join our Company on its journey to ‘helping all people live healthy lives’.
As a Field Service Engineer reporting to the Technical Service Team Leader you will be in charge of delivering a high level technical support on the assigned BD Technical Support related instruments and systems to the customer within the assigned region in order to guarantee customer satisfaction through an outstanding service and efficient mastery of reported incidents and requests of the customer.
Independently performing local technical support on the assigned BD technical support related instruments and systems as agreed in the customer service level agreements; such as installations, dis-installations, relocations, certifications (IQ & OQ) and repairs. Between your main tasks:
·Remote support, diagnostics & troubleshooting
·Field corrective actions & preventive maintenance, Devices Installation
·Functional administrative reporting
The ideal candidate has a technical studies, 3 years minimum of experiences in a similar role and you might have:
Good level of English
Availability to travel minimum 70% of your time.
Residence in Modena or Bologna would be the best option
We will evaluate application with Residence in Emilia Romagna.
You’ll also need commitment to professional self-development and the ability to apply learning proactively.
If this describes you and your career aspirations, then please click on the APPLY button.
Primary Work Location
ITA Milano - Via Enrico Cialdini
BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.