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BD (Becton, Dickinson and Company) Inbound Logistics Administration Officer in Olen, Belgium

Job Description Summary

Job Description

Job Summary:

As part of the end-to-end logistics process & organization, the Inbound Logistics Administration officer is responsible to assure complete, compliant and timely logistics documents & customs declarations for Inbound flows going through the European Distribution Center (EDC) in Olen and serving the EMEA region and this in full alignment of the service level agreement. This includes acting as a point of contact for internal- and external stakeholders to maximize customer experience through optimizing impact on OTIF (On Time In Full)

He/she will report to the Team leader Logistics Administration

Job Responsibilities: (Primary Duties, Roles, and/or Authorities)

Timely and accurate preparation of logistics Administration

  • You ensure accurate & timely workload-planning of all incoming ocean and air shipments according to existing service level agreements, taking into consideration priority rules & other possible constraints (free time, …).

  • Ensure efficient & effective administrative handling of paperwork for EDC arrivals: You are processing documentation and uploading the shipments as inbound deliveries.

  • You participate in daily briefings between planning & operations to ensure the number of resources are in accordance with the incoming shipments to execute inbound priorities. You update the inbound deliveries in S4 accordingly to ensure a correct data stream for SC planning.

  • You are in close contact with the warehouse to follow up the incoming shipments and perform the necessary actions for over/under receipt after PGR.

  • You are responsible for the correct handling of customs shipments and provide instructions to carriers as requested: Prepare correct inbound documents while meeting BD Compliance and Export Regulation requirements. Assure documents such as CMR, delivery notes, invoices, customs documents, certificates, dangerous goods documents are available before receiving.

  • You serve as a back-up for the EDC complaints officer.

Internal and external stakeholder communication

  • External: assure necessary information flow to carriers, customs authorities, customers, incl EDI ( Electronic Data Interchange) …

  • Internal: assure communication and collaboration with internal stakeholders such as Customer Care, Trade Compliance Center of Excellence, In & Outbound transport and warehouse/wave planning,…

Assure Trade & Quality compliancy

  • Prepare compliant inbound documents for shipments

  • Assure correct archiving of all compliance files and electronic messages

  • Strictly follow up of operational processes and report any non-conformities immediately - interact with Trade Compliance Center of Excellence (TCCOE)

  • Assist in execution of internal and external audits by notified bodies (pre-shipment inspection), by local Customs Authorities, by external auditors (for Sarbanes Oxley)

KPI management & reporting

  • Setup, report and manage a set of KPI’s.

Assure compliance with ISO 13485 requirements

  • Comply to QMS (Quality Management System) requirements.

  • Assure up to date processes, job descriptions and work instructions for your process and team compliant with ISO 13485 guidelines.

  • Assure representation in audits.

Education and Experience:

  • Bachelor or master’s degree in Logistics, Supply chain or equivalent

  • Proven experience in Logistics Administration, customs & transportation planning

Knowledge and Skills:

  • Good insight in end-to-end logistics processes

  • Good Analytical skills & insight in management of KPI’s

  • Customer centric and continuous improvement mindset. You are assertive and show flexibility.

  • Good communication skills, incl. ability to work effectively in a matrix organization

  • You are fluent in Dutch and English, both verbal and written. Any additional language is a plus!

  • Experience with SAP (S4Hanna), Streamliner (SSW), Manhattan Warehousing system (WMS) and in QMS (Quality Management System – ISO 13485 / CAPA – Corrective Actions, Preventive Actions) are strong plus.

  • Personal values need to be aligned with the company culture: The BD way

Primary Work Location

BEL Olen

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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