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BD (Becton, Dickinson and Company) Clinical Consultant, Professional Services (Alaris Infusion) Remote in Pennsylvania

Job Description Summary

The Clinical Consultant is responsible for the maintenance of customer relationships in assigned accounts, maintaining a high level of customer service at or above expectations, and demonstrating accountability for their part in the BD Sales Process. This position serves as an IV therapy clinical expert, device educator, and planner for BD customers. The Clinical Consultant provides consultation to facilities considering or using BD infusion products, hardware (device) and software (interoperability and connectivity), during the pre-implementation, implementation, and post-implementation process. The position leads presentations and discussions with key individuals or groups to address clinical issues and/or concerns, provides assessments, and offers the clinical value of the BD solution.

Job Description

Be part of something bigger!

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

Our Alaris® infusion products have helped safeguard patients from harm from adverse drug events. The Alaris® System, the world's first "smart IV pump," is the only modular platform that allows caregivers to standardize all infusion modalities on one flexible platform, maximizing clinical efficiencies while minimizing the potential for medication errors. http://www.bd.com/en-us/offerings/brands/alaris

Accountabilities

The Clinical Consultant is a full-time position that is responsible for the maintenance of customer relationships in assigned accounts, maintaining a high level of customer service at or above expectations, and demonstrating accountability for their part in the BD sales process. This position also serves as an IV therapy and instrument educator, planner, and clinical expert for BD customers as well as sales and home office personnel. Provides consultation to hospitals considering or using BD infusion products during the pre-sale, pre-implementation, and implementation process. In addition, the Clinical Consultant provides follow-up in targeted accounts to ensure ongoing customer satisfaction and loyalty.

Home-based position with up to 75-100% regional travel (typically 1-4 days of overnight travel a week). The ideal candidate will reside in the Ohio Valley area but other locations near a major airport will be considered.

The successful Clinical Consultant:

  • Demonstrates thorough knowledge and understanding of relevant clinical operations, products and services

  • Participates in or leads clinical pre-sales support, assessment and evaluation of new products and services

  • Participates in or leads the post-sales assessment, design, implementation and monitoring of new products and services

  • Develops, plans and manages customer training programs

  • Serves as lead consultant and resource to internal and external customers

  • Makes recommendations that will drive customer acceptance and utilization of new products and services

  • Identifies and communicates opportunities for product improvement using direct customer feedback

Qualifications:

  • Undergrad degree required; Advanced degree preferred

  • Current active RN license with experience in clinical hospital nursing.

  • 4-6 years of experience in related field.

  • Experience with EMR and Nursing I.T. a plus

  • Prior leadership role in nursing preferred

  • Nurse educator experience a plus

  • Ability to travel 1-5 days every week required.

  • Must possess and maintain a valid driver's license and meet BD's auto safety standards.

  • Upon hire, must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox) Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why join us?

A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.

To learn more about BD visit https://jobs.bd.com/

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

PDN

Primary Work Location

USA CA - San Diego Bldg A&B

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

All applicants should complete the on-line application process. BD is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please call 855-BD-HELPS (855-234-3577) or email asc.americas@bd.com

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