Job Description Summary # Job Description Be part of something bigger! BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues. About the role: The Americas Associate Service Center (ASC) Total Rewards Sr. Manager is a high profile role that will lead a team of highly effective lead associates who function as an extension of the Total Rewards COE (Center of Excellence) to provide execution of Total Rewards (TR) policies and programs. Total Rewards includes all aspects of administration related to health, retirement, compensation, compliance, mobility and leave programs. ## Key responsibilities will include: + Leads the ASC Total Rewards Service Delivery team, ensuring effective execution of Total Rewards programs, and a positive and consistent associate experience; + Effectively leads the team, demonstrating the strength of team leaders’ expertise to derive best service across specialist workstreams and best outcomes for our associates, aligned to the Total Rewards CoE and their policies and programs; + Provides guidance and implements continuous improvements on processes, collaborating with the Total Rewards COE, the larger HR organization, and incorporating the voice of the associate; + Recognizes efficiency opportunities, gaps, and concerns and proactively engages proper partners for resolution; + Ability to provide clarity in ambiguous situations and provides leadership by prioritizing work; + Establishes strong partnerships across BD, both within HR, payroll, and legal, as well as with 3rd party vendors as it relates to BD’s programs; + Leads cross-functional projects to implement changes or facilitate new services; + Partners with the Total Rewards COE to ensure the facilitation of annual cycle processes such as compensation, open enrollment, etc. This includes understanding the implications of system changes, testing, and execution of annual cycles with a focus on the associate experience; + Working within a service delivery organization, coordinates and delivers outstanding customer service for escalated issues and ensures staff understands the imperative for excellent and timely customer service for all associates; + Engages peers to apply consistent approaches across regional associate centers, leveraging the Total Rewards CoE to create best case scenarios; and + Guarantees adherence with all applicable state and federal regulations for all TR programs delivered. Education and experience required: + BA/BS degree in HR or applicable business degree + Minimum of 5 years’ experience working in Total Rewards including strength of knowledge in compensation, retirement and benefits; + Minimum of 5 years’ experience directly leading people with demonstrated ability to lead, mentor and coach a mid-sized team in a service delivery organization; + Demonstrated experience leading both enterprise-wise projects and service delivery across a large group of partners + Proven ability to project lead and optimally navigate challenging priorities; and + Thorough understanding of standard methodologies around benefits delivery, integrations, and process. Professional Skills & Key Competencies + Able to recruit, motivate, develop, and retain top talent on your team. You foster an environment that encourages people to take smart risks and do their best work; + Understand the associate experience at the forefront of everything you do. You’re able to navigate between the two worlds of user experience and compliance, and you never sacrifice one for the other; + Demonstrated experience in building processes/programs from inception; + Able to recognize the power of diversity. You believe in a supportive and inclusive workplace, where everyone feels valued and included; and + Successful manager of multiple stakeholders. You pull together the right people to deliver the optimal outcome. You get things done by working both with and through people. Desired / Additional Skills & Knowledge + Previous experience with Workday + Professional certification(s) applicable to the role Click on Apply if this sounds like you! Why join us? A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day. You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates. To learn more about BD visit https://jobs.bd.com/ Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. #LI-PRO # Primary Work LocationUSA TX - San Antonio # Additional Locations # Work Shift Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.