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BD (Becton, Dickinson and Company) Business Process Manager (Supply Chain) in San Diego, California

Job Description Summary

Job Description


The Business Process Manager role requires the ability to interact with a diverse and highly talented team of contributors. The role requires a client service mindset, the ability to execute both tactical and strategic activities and the delivery of innovative and creative planning analysis and solutions.

Essential Duties and Responsibilities:

The Business Process Manager is a high visibility position that manages process standardization, planning and project management activities within the Supply Chain Organization.

This position is critical to business-wide logistics, planning and procurement process support; including responsibilities to lead, manage and oversees all aspects of implementing solutions in one or more of the following process areas:

  • Purchasing

  • Requisition to Pay

  • Shipping/Receiving

  • Transportation Management

  • Inventory Management

  • Production & Supply Chain Planning

The Business Process Manager will be required to effectively collaborate with internal and external business partners to identify process improvement opportunities, develop detailed options and lead effective implementations by applying a disciplined, logical and comprehensive approach to problem solving. Will also provide direction to Supply Chain and Operations Management in order to effectively propose and collaborate on developing opportunities

This position is responsible for managing the development, communication, and training associated with the metrics for the Supply Chain group. Working closely with the business, define the metric and gain consensus of definitions/specifications as well as format. Apply data based analysis to assist the business in improving key performance indicators.

The Business Process Manager continually assesses current and required work flows and business processes for designing and implementing improvements to maximize efficiencies

Relationship Management

  • Supports Supply Chain and business unit leaders with on-going operations across businesses and focused work efforts that result in a positive operational impact

  • Works with supply chain process stakeholders in Manufacturing, Quality, Finance, Customer Service and Marketing to ensure business continuity

  • Liaises with business units when developing and / or changing policies, programs or processes

  • Facilitates and coaches others in the preparation of presentations for leaders; e.g. develops presentations that provide analytical insight and recommendations on standardization and process improvement

  • Completes activities necessary to accomplish the expected outcomes of multiple projects as assigned

  • Maintains overall accountability for documentation, status reporting and work planning

Continuous Improvement

  • Initiates, coordinates, and leads Continuous Improvement Teams

  • Identifies, initiates and completes continuous improvement projects

  • Identifies and implements best-practice techniques in the areas of ABC analysis, statistical modeling, and forecasting to maintain raw, finished and service inventories at optimal levels

  • Ability to utilize/develop SAP reports to analyze inventory positions that lead to actionable recommendations

  • Works with business units and process integrators to identify and implement process and system improvements


  • Strong communication skills, excellent interpersonal skills, both oral and written, and ability to create as well as deliver effective presentations

  • Ability to work in a dynamic environment that requires critical thinking and strong analytical skills

  • Exhibits enthusiasm, positive professional attitude, integrity, reliability, and leadership

  • Technical skills and effective data management are required, specifically the ability to develop complex modeling/reporting in Excel, work with relational databases in MS Access, and create effective presentations in Power Point

  • Advanced level user of SAP with the ability to use the SAP business warehouse

  • Advanced in Excel, PowerPoint and Word

  • Focus and interest in identifying, learning and implementing new tools and technologies

Required Qualifications:

  • Bachelor's degree in a quantitative or business related field required

  • Minimum of 5-7 years of relevant experience in a global supply chain environment

  • Minimum 2 years’ experience in project management or supporting large scale projects

  • Demonstrated knowledge of Continuous Improvement tools including; value stream mapping, fishbone diagrams, FMEA, pareto analysis, cost benefit analysis, etc.

  • Proficient in Microsoft Office

  • Excellent communication and interpersonal skills

  • Demonstrated leadership, people skills and high ethical standards

  • Ability to travel up to 25% globally (will be working closely with our Switzerland site)

Preferred Qualifications:

  • Bachelor’s degree in Management, Operations or Supply Chain

  • Demonstrated record of successfully managing complex projects

  • Lean Six Sigma experience and or certification preferred

  • Project management certification preferred

  • Working knowledge of S&OP process

  • Advanced level user of SAP preferred


Primary Work LocationUSA CA - San Diego TC Bldg C&D

Additional LocationsCHE Eysins - Business Park Terre-Bonne

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.