BD (Becton, Dickinson and Company) Jobs

Job Information

BD (Becton, Dickinson and Company) Product Technical Support Specialist in San Diego, California

Job Description Summary

Job Description

Be part of something bigger!

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

BD is seeking a Technical Support Specialist with pharmacy experience who will support BD Pyxis IV Prep. This position will primarily focus on all aspects of technical support via telephone and email communication. The Pharmacist/ Technical Support Specialist will be responsible for assisting Pharmacists with all aspects of drug compounding, preparation and verification in conjunction with Global Customer Service (GCS) employees. Reporting to the Technical Support Manager of Infusion, he/she will collaborate with other GCS Support team members, GCS partners, Marketing, R&D and advanced Engineering teams, in order to develop product expertise and to support the overall mission and strategy of GCS Technical Support and BD Pyxis IV Prep.

Technical Support Specialist

Technical Skills

  • Systems Administrator or Advanced helpdesk technician experience is preferred.

  • Working Knowledge of Windows 7/10/2008/2012/2016.

  • Basics of Networking/Ports/DNS/DHCP/telnet/netstat.

  • Reading/editing XML.

  • Virtualization/IIS/Website.

  • VMware experience or exposure.

  • Working Knowledge of SQL queries (troubleshooting involves SELECT statements).

  • Knowledge and/or experience with sterile drug preparation.

  • Knowledge of pharmacy calculations.

  • Ability to review application and OS logs.

Soft Skills

  • Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems.

  • Excellent time management and multitasking skills.

  • Excellent attention to detail.

  • Strong personal commitment to quality, customer service and patient safety.

  • Ability to understand and communicate sophisticated technical systems to a non-technical audience.

  • Works well in a team environment.

  • Proven ability to maintain a professional demeanor when handling complex user issues and high-pressure situations.

  • Drive future improvements and scalability.

Education

  • Bachelor’s degree in a technical field (e.g. Computer Science/Engineering) or 3-5 years equivalent experience required or Certification as a pharmacy technician ) CPhT.

  • Preferred Certifications: A+, MCTS, MCSE, Security +, Network Click on Apply if this sounds like you!

Why join us?

A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.

To learn more about BD visit https://jobs.bd.com/

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Primary Work Location

USA CA - San Diego TC Bldg C&D

Additional Locations

Work Shift

US BD 1st Shift 7am-330pm (United States of America)

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

All applicants should complete the on-line application process. BD is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please call 855-BD-HELPS (855-234-3577) or email asc.americas@bd.com

DirectEmployers