BD (Becton, Dickinson and Company) Jobs

Job Information

BD (Becton, Dickinson and Company) Staff Human Factors Engineer in San Diego, California

Job Description Summary

Becton, Dickinson, and Company is recruiting for a Human Factors Engineer to join our User Experience Design team to be based at our San Diego, CA location.

Open to having this person work 100% remote and visiting sites within their 20% travel requirement.

At BD, we create innovative ways to help our customers improve patient care. We rely on bold and inspired employees who share our commitment to helping solve some of healthcare's most critical challenges.

Becton Dickinson (BD) is a global medical technology company focused on addressing many of the world's most pressing and evolving health needs. With our combined technology and expertise, we will become a global leader helping to transform the quality and cost of care for patients and clinicians worldwide. Join us in our mission to improve the future of healthcare and help all people lead healthy lives.

Job Description

Be part of something bigger!

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues

As a member of the User Experience Design team, the Human Factors Engineer (HFE) is an expert leader in understanding customers’ emotions and behaviors and at uncovering meaningful; and surprising insights to drive design decisions. This HFE uses customer insights to inspire teams to deliver experiences that solve customer problems and transform their work life.

The HFE is an expert at methodologically sound and innovative customer research and in discovering new business opportunities for BD’s future growth. HFEs are experts at running research studies, analyzing the data, and using storytelling, data, and visualizations to lead project teams in translating findings into successful product designs. The HFE conducts task flow analysis, usability testing, and use error analysis in an FDA-regulated industry for current and next-generation hardware products and software. The individual in this position will work in a highly collaborative, cross-functional team to deliver products with a best-in-class user experience.

Responsibilities

  • Apply creative problem-solving strategies and techniques to get tactical, innovative, and disruptive ideas launched.

  • Seek to create the best possible product or service for our customers by finding the sweet spot between customers’ needs, business constraints, and technical capabilities.

  • Communicate passion and empathy for the customer in a way that is contagious and inspires teams to keep iterating until the best possible solution (within given constraints) is found.

  • Apply Human Factors and Usability Engineering processes to determine customer needs and requirements for medical devices and software and provide recommendations to product teams and cross-functional stakeholders.

  • Facilitate and complete use specifications, task analyses, use error analyses (URRA, uFMEA), and other usability engineering deliverables aligned with FDA and IEC 62366 requirements to support regulatory submissions.

  • Collaborate closely with interface designers, engineers, and the marketing team, and business leaders to define detailed designs that meet customer needs and to motivate teams to seek, utilize, and apply customer insights throughout the product and service lifecycle.

  • Plan and execute usability studies, data analysis, documentation of results, and presentations following BD processes and relevant usability regulations and standards (i.e. FDA, IEC 62366, AAMI HE75).

  • Able to understand business goals and link them to design directions and product architecture and advocate for short-term solutions that support long-term product visions and business strategies.

  • Lead brainstorming and ideating sessions, report-outs to stakeholders, and innovation research.

  • Teach human factors processes and understanding of our customers to cross-functional project teams as well as leaders and less-senior engineers.

  • Develop and evangelize product growth strategies and long-term roadmaps focused on improving user experience.

  • Work with global cross-functional colleagues to define key project objectives with the proven ability to build allies and evangelize best-in-class design and usability engineering practices.

Qualifications

  • BS in Engineering, Human Factors Engineering / Ergonomics, Usability Engineering, Cognitive/Experimental Psychology, Industrial Design, Engineering Psychology or equivalent degree

  • Minimum of 5 years of professional UX/HFE experience in developing software and/or hardware

  • Demonstrated track record of success analyzing user needs via contextual research, usability testing, and other validation methods

  • Experience mentoring human factors engineers and cross-functional teams on HF processes

  • Understanding of FDA, ISO, AAMI, and other relevant usability regulations and standards is required

  • Experience in healthcare and FDA experience in software design and development

  • Excellent collaboration, communication, leadership, influencing, and presentation skills

Why join us?

A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.

To learn more about BD visit https://jobs.bd.com/

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

#LI-PRO

Primary Work Location

USA CA - San Diego TC Bldg C&D

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

All applicants should complete the on-line application process. BD is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please call 855-BD-HELPS (855-234-3577) or email asc.americas@bd.com

DirectEmployers