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BD (Becton, Dickinson and Company) Technician I, Product Support/Repair in San Diego, California

Job Description Summary

Job Description

The Technician I, Product Support/Repair troubleshoots, repairs, calibrates, and tests electro-mechanical equipment, returned from customers for repair or preventative maintenance.

Duties & Responsibilities

  • Duties & Responsibilities include any of the following as assigned by your Supervisor:

  • Researches repair history.

  • Determines the reason for return, based on information from the customer, alarm/event history, condition of the unit or assembly, or repair history.

  • Test operates unit to locate defects, measure performance, determine need for adjustment, and verify specified operation.

  • Troubleshoots problem to board component level. Repairs, replaces, and reworks board components to current IPC standards.

  • Note: When repair and rework of PCBA’s is required, formal training to IPC 7711/7721 standard is required and will be provided by either internal or external certified training resources.

  • Repairs, upgrades, calibrates, and tests various medical instruments and electrical parts using standard and non-standard electrical and mechanical repair equipment.

  • Determines part usage, disassembly/assembly procedures, preventative maintenance requirements, level of testing needed, and required adjustments based on technical service manual, including schematics, wiring diagrams, instructions, and technical updates, change list, service bill of material, and applicable production procedures.

  • Evaluates customer units to determine estimate costs.

  • Communicates repair information to the customer including cause of failure. Enters data into electronic files.

  • Determines if problem constitutes a product complaint investigation.

  • Assists with required field activities.

  • Complies with all applicable government regulations and follows related area procedures.

  • Perform other duties as assigned.

Minimum Qualifications

  • Associate's Degree (A.A.), Electronic Technician Certificate or completion of equivalent technical courses,

  • Knowledge of assembly and repair techniques and equipment. Ability to repair surface mount components. Effectively uses all types of electronic troubleshooting and repair equipment including oscilloscopes, multimeters, surface mount soldering equipment, frequency counters, etc.

  • Basic PC skills.

Primary Work LocationUSA CA - San Diego TC Bldg C&D

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status