BD (Becton, Dickinson and Company) Staff Human Factors Engineer in San Jose, California

Job Description Summary

Job Description

BD Biosciences is seeking aStaff H uman Factors Engineer who is excited to apply their deep knowledge of UXD and HF to the design and testing of new cell analysis systems.

Play a critical role in product development by using customer insights to inspire teams to deliver experiences that solve customer problems. Interface with customers to gather critical data that guide your design recommendations. Apply your broad user experience design (UXD) and human factors (HF) background and creative problem solving to lead new UXD/HF efforts across the organization. Leverage other BD business units’ community of UXD practice to align processes and ROI. Guide HF vendors and/or contractors in prioritized work for usability testing, user research, or industrial design. This role will be working with research-use-only and in-vitro diagnostic flow cytometer analyzers, sorters, and/or preppers.

Primary duties include:

  • Lead the definition, design, and execution of UXD/HF activities throughout product development

  • Represent and advocate for UXD on highly complex programs by elevating customers’ needs

  • Develop and evangelize HF-based product growth strategies and long-term roadmaps

  • Teach HF processes and understanding of our customers to cross-functional project teams, senior leaders, and junior HFE associates

  • Collaborate to find the best possible product for our customers by finding the sweet spot between customers’ needs, business constraints, and technical capabilities

  • Communicate passion and empathy for the customer in a way that is contagious and inspires teams

  • Plan and execute use error analyses, usability testing, and other required regulatory HF/UE work

  • Create and track relevant ease-of-use metrics of success to prove ROI of UXD work

  • Common tools used: task analyses, workflow diagrams, wireframes, user error analyses, usability tests, contextual research, sketches, card sorts, feature tradeoffs

Minimum Qualifications:

Education and Experience:

  • Minimum of a Bachelor’s Degree in Engineering, Human Factors Engineering / Ergonomics, Usability Engineering,Cognitive/ExperimentalPsychology, Industrial Design, Engineering Psychology or equivalent degree

  • Minimum of 8 years’ industry experience analyzing user needs via contextual research, usability testing, and other methods and translating those needs into design decisions

  • Minimum of 3 years’ experience guiding and prioritizing human factors activities on complex systems

  • Extensive experience mentoring human factors engineers and cross-functional teams on HF methods and design thinking

  • Proven ability to influence without authority and persuade internal colleagues of the benefits of UXD

  • Excellent collaboration, communication, leadership, influencing, and presentation skills

  • Highly organized and able to work efficiently across simultaneous projects

  • Able to understand business goals and link them to design directions in short-term solutions that support long-term product visions and business strategies


  • MS or Ph.D. strongly preferred with equivalent combination of education and experience

  • Experience with medical devices and regulated environments in software design and development (FDA, IEC 62366, AAMI HE75)

  • Experience working in an Agile Product development environment

  • Experience working with data analytics and infographics


Primary Work LocationUSA CA - San Jose

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status