BD (Becton, Dickinson and Company) Global Service Supply Chain Planner 3 in Sparks, Maryland
Job Description Summary
The Service Supply Chain Planner 3 leads important aspects of Service Parts Supply Chain – forecasting, planning, deployment and rebalancing of Service spare parts. This position also manages Service Parts Forecasting Tool, forecast over-rides, preventive maintenance Kits’ forecast using ServiceMax schedules and follow-up with the fulfillment teams on parts that are below target levels or stocked out. A big part of the responsibility would be to create, own & improve metrics, dashboards and workflows and play a support role in other supply chain activities like repair operations, inventory optimization & regional planning.
Play a key role in the implementation work of Service Parts Planning Software – with a view to managing the tool post implementation for optimal benefits.
Create monthly forecast at Baltimore level using Forecasting Tool for Service spare parts using different statistical algorithms and upload the forecast to SAP.
Support regional safety stock computations using historical data and statistics and work with the Service Regions for updating safety stock parameters in regional systems.
Manage and maintain safety stocks at forward stocking locations in the US and ensure spare parts are deployed and rebalanced to ensure optimal network health.
Work with the regions globally to help deploy spare parts from Baltimore DC to ensure optimal network health.
Give specific attention to shortage parts and stocked out parts and create a recovery plan for every single part, working with the global supply chain team.
Manage forecasts for new-new and repaired parts so that availability is maintained at the recommended levels.
Communicate with the warehouse teams to assist in shipping orders created for deployment and with the regions on ongoing status of their orders.
Work with Forecast Tool vendor to find solutions for any problems encountered and put corrective actions in place.
Maintain key SOPs and Work Instructions for managing specific situations in the Forecasting Tool.
Maintain dashboards, metrics and other Service Supply Chain relevant analytics as decided and agreed upon.
Maintain and manage inventory within agreed upon targets.
Knowledge & Skills:
Thorough knowledge of Service supply chain activities, preferably relating to Healthcare Industry.
Inventory Management, Planning & Forecasting, Order Management & Delivery and Escalation Management
SAP, SAP BI, ServiceMax hands-on Experience or similar software. Specific hands-on experience with Service Parts Forecasting Tools like Servigistics, XELUS, Baxter Planning, Syncron etc. will be a big plus.
Working knowledge on data management/visualization tools like Cognos, Qlikview etc. is desirable
Advanced MS Excel skills – Formulae, Macro, Pivot Table, Data Input Utility and MS Share Point Customizing Skills
Knowledge and exposure to Continuous Improvement techniques like LEAN & Six Sigma
Statistical analysis skills preferred
Project management experience preferred
Critical thinking and Multi-Tasking
Agile | Nimble
Innovative ideas and approaches
Education & Experience:
Bachelor’s Degree or equivalent experience in Business, Supply Chain or Logistics. Master’s Degree will be a plus.
At least 3-5 years of hands-on experience in Supply Chain & Fulfilment Operations. Specific exposure to Service Operations will be a plus.
Ability to travel domestically and internationally (less than 10%)
Regularly required to sit, stand, bend and reach.
Ability to view computer monitor and use keyboard for prolonged period of time
Ability to sit for prolonged period of time, handling, fingering, listening, near vision, midrange vision in connection with performing essential functions.
Primary Work Location
United States, Baltimore area
Flexibility in working hours to be expected due to time zone considerations and business needs
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status.
Primary Work LocationUSA MD - Baltimore
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status