BD (Becton, Dickinson and Company) Technical Service Dispatcher/Administrator in Stockholm, Sweden
Job Description Summary
The Technical Service Planning & Dispatching Operator and Service Support Administrator is responsible to execute the administrative related tasks in support of the technical service operations
The Technical Service Planning & Dispatching Operator and Service Support Administrator is responsible to execute the administrative related tasks in support of the technical service operations, mastering the use of BD TS system’s applications and processes.
In this role you will be also responsible to provide effective planning and dispatching of technical service preventive and corrective field activities for Life Sciences equipment (including Lab Automation depending on the process integration).
You must ensure an efficient task prioritization focusing to comply with service level agreements and mastering the use of BD TS system’s applications and processes.
The core responsibility for this role is to execute a forward-looking scheduling, matching and follow up of preventive tasks, while at the same time identifying daily opportunities to improve coordination with repairs to be timely assigned to engineers. Responsibility for the role it is also to provide day to day efficient and accurate completion of all the administrative related tasks, aimed to support the efficiency of the technical service field operations. The position reports to the Area Team Leader or to the Local Technical Service Support Office Coordinator depending on the size of office/operations.
The successful candidate is resilient, who can have a helicopter view and accuracy to details. Good in the organisational things, able to keep the overall picture in mind, while taking care of all details. We are looking for someone very energetic with a lot of proactivity.
If you would like to be part of a successful team, please click on apply.
Primary Work Location
SWE Stockholm - Marieviksgatan
SE FT 800-1630 (Sweden)
BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.