BD (Becton, Dickinson and Company) Accounts Receivable Officer in Sydney, Australia

Job Description Summary

Accounts Receivable officer to cover AR collection and credit management responsibilities.

Job Description


  • Collections of customer accounts receivable. Regular and effective follow-up with customers who have not paid amounts owing to BD within their normal terms of trade. Amounts owing greater than 60 days from invoice date to be kept to a minimum, with monthly days sales outstanding [DSO] to be maintained as per the DSO target set up at the beginning of the year.

  • Address any issues in regards to the accounts receivable invoices. Liaise with Customer Service, Supply Chain, Business Leaders and BD Customers in Australia and New Zealand to improve the process efficiency.

  • Address internal and external customer queries/information requests in a timely manner and in accordance with BD values.

  • Daily credit release of orders in accordance with finance policies and approval limits.

  • Work with the Regional Shared Service Centre to clear unallocated cash and resolve discrepancies between the invoiced amounts/remittance advice and payment receipts.

  • Correspond with customers for missing/unsent remittance advices.

  • Daily banking of cheque payments and communication of cheque details to Regional Shared Service Centre for journaling and allocation.

  • Review credit notes daily and allocate if applicable. If invoice and credit amounts differ, the credit note is then sent to customer.

  • Prepare monthly debtor statements for mailing to customers.

  • Complete internal Accounts Receivable reporting requirements (e.g. generating weekly aged trial balance, credit reports, account commentaries, bad debt reports for Australia and New Zealand)

  • Provide AR cash flow forecast for assigned customers, provide commentary for any variances in cash collection at the month end.

  • Assess credit risk of potential customers and make recommendation to Accounting Manager regarding credit risk and extending of credit to new customer. Maintain credit master for BD customers.

  • Complete semi-annual credit limit review of active customer accounts and annual review of customer accounts recommended for closure.

  • Perform bad debt provision analysis.

  • Receive customer account correspondence associated with the BD debtors and other receivable documentation. Maintain and update SAP contact details.

  • Participate in ad hoc BD projects, E.g. 1Asia (ERP Upgrade), Akritiv Project.

Knowledge, Skills and Experience

  • Minimum 2 years experience in an accounts receivable role in the healthcare industry

  • Experience working with a SAP ERP system

  • Strong computer literacy skills

  • Good verbal and written communications skills to effectively communicate issues in a succinct, polite and straightforward manner

  • Good customer service skills.


  • Proactive approach to issue resolution

  • Excellent attention to detail

  • Intermediate level knowledge on Microsoft Excel

  • Results orientated, with an ability to meet strict deadlines

  • Strong problem solving and negotiation skills

  • Adopts a ‘hands on’ and ‘can do’ approach to their work

  • Strong work ethic

  • Adherence to all company policies and procedures.

Primary Work Location

AUS Sydney - North Ryde

Additional Locations

Work Shift

BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.