BD (Becton, Dickinson and Company) Jobs

Job Information

BD (Becton, Dickinson and Company) Service Admin Representative in Sydney, Australia

Job Description Summary

To assist and support all activities associated with device recalls.

Job Description

Who We Are:

BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.

Purpose: To manage multiple active product recalls across the BD portfolio, and general related administration.

Main Responsibilities:

  • Ensure telephones calls are answered in a timely and professional manner.

  • Processing Recall service orders, maintaining records, supervising database, Correction of data base, performing office tasks and other similar duties.

  • Booking jobs for recall repair and service.

  • Preparing reports and correspondence.

  • Ensuring vendor purchase orders are processed in timely manner.

  • In-house admin support to workshop supervisor and technicians.

  • Develop skills in use of SAP, including generation and use of report information.

  • May handle special recall projects as assigned

  • Archiving of documents and records when required.

  • Follow organizational and department procedure to complete tasks.

  • Preparing Service reports and organising field service visit in consultation with Service Manager and project manager.

Job Requirements:

  • Previous administration experience, preferably within the Medical Devices industry.

  • Strong communication skills

  • High attention to detail

  • Ability to manage multiple tasks effectively

How to Apply

One of the most important ingredients in becoming a great place to work is great people. At BD, we are dedicated to attracting and retaining extraordinary contributors. A variety of initiatives and programs offers our associates opportunities to grow and develop their careers, be rewarded and recognized for their efforts, and to ensure a balance between work and life.

Apply now by submitting your application online. Alternatively, for a confidential discussion on this opportunity, please contact Stephanie Phillips at stephanie.phillips@bd.com

Primary Work Location

AUS Sydney - North Ryde

Additional Locations

Work Shift

BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

All applicants should complete the on-line application process. BD is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please call 855-BD-HELPS (855-234-3577) or email asc.americas@bd.com

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