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BD (Becton, Dickinson and Company) Manager, Sales Training & Development in Tempe, Arizona

Job Description SummaryThe Manager of Sales Training & Development is responsible for maintaining, creating, and developing curricula and training materials for and presentation/delivery of, all sales training programs for BD Peripheral Intervention. The role includes on-boarding new field base representatives as well as field work including but not limited to: field rides, physician meetings, and attending industry trade shows. Additionally, the position will collaborate closely with the Sr. Director, Sales Training & Development in the design, development, and deployment of various training department initiatives.

Extensive disease state knowledge as well as clinical experience in minimally invasive and surgical procedures required. Experience selling disposable or small capital medical products is required. Knowledge and experience with training, instructional design method and process are preferred. Experience selling legacy Bard products and current BDPI devices preferred. The position is located in Tempe, AZ; remote candidates will be considered.

Job Description

Essential Job Functions:

Manage the on-boarding of field-based representatives inclusive of:

  • Create, revise, publish, and evaluate self-paced training materials and online eLearning modules.

  • Coordinate field ride assignments in collaboration with District Manager

Manage agenda, curricula and training materials for and presentation/delivery of:

  • Sales Academy

  • Advanced Sales Academy

  • Local, National, and Regional Meetings

Assists with the development and management of a formalized Learning Management System,

  • Create online eLearning module content and quizzes to support continuous education.

Effectively utilize interactive technology platforms to facilitate virtual learning and address on demand training needs. This includes creating, managing and distributing approved content. Monitor and measure all field training activities completed by sales and clinical trainers with new hires. Continually revise content used in training and development to meet regulatory standards. May be asked to identify, schedule, and assess clinical training sites for new hire sales training. Produce monthly and bi-annual updates to track the performance and impact of sales training programs. Participate in cross-functional projects and field activities geared towards driving productivity of the sales organization. Assist in the development of train-the-trainer programs for subject matter experts (SME) to enhance capabilities and impact of sales training programs. Maintains relationships with vendors, evaluates new technologies, and arranges capability meetings with hi-potential strategic business partners. Prioritize requests for sales personnel training on an individual and regional level. Develop a template of training solutions that blends traditional classroom instruction, with informal learning, e-learning, and initiatives that promote continuous on-the-job training. Support International training initiatives as needed.

(S)He will develop an understanding of “best practices” for customer interaction and selling skills across the sales organization.

(S)He will gain a technical understanding of “best practices” for all BDPI products, pre-, intra-, and post-operative management as well as learn customer in-services for the entire BDPI portfolio.

Education and/or Experience:

A Baccalaureate degree is required. Minimum of 2 - 3 years clinical and technical sales experience in minimally invasive endovascular procedures and/or open surgery. Minimum of 3 - 5 years documented sales experience. Ability to build and maintain excellent business relationships with both internal and external customers. Proven success at performing responsibilities with a high degree of flexibility, adaptability, objectivity, discretion, appropriate demeanor and professionalism for different levels and types of interaction. Knowledge of instructional design and adult learning preferred; experienced stand-up trainer. Compelling and articulate speaker who can manage a wide variety of audiences. Excellent communication, organizational, planning and interpersonal skills. Travel required: approximately 45% if remote, approximately 25% if Tempe-based.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand, walk, sit and use hands to manipulate, handle or feel objects, tools controls and office equipment. The employee frequently is required to talk and hear. The employee is occasionally required to reach with hands and arms to stoop, kneel or crouch.

*This is not intended to be an all inclusive listing of duties. Other job related duties may be required.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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Primary Work LocationUSA AZ - Tempe Headquarters

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

All applicants should complete the on-line application process. BD is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please call 855-BD-HELPS (855-234-3577) or email asc.americas@bd.com

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