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BD (Becton, Dickinson and Company) Associate Director, Post Market Quality Compliance, Greater Asia in The Strategy, Singapore

Job Description Summary

The Associate Director, Post Market Quality Compliance, Greater Asia is a member of the GA Region Quality Leadership team reporting to the Vice President Quality Management, Greater Asia.

This position is responsible for providing the framework for the standardization, harmonization and governance of key post-market activities such as Adverse Event Reporting, Field Actions/Recalls within the GA region for all BDX business units in line with regional regulators & global company regulatory requirements; quality management and management controls. He/she will work with the GA Country Quality & Compliance leaders, global MDR (Medical Device Reporting) process Network leader & global Regulatory Compliance Network leader and, has responsibility for regulatory compliance standards across all countries in Greater Asia.

Job Description


Oversee the Quality Compliance activities within the GA region, with special attention to the management of complaint-adverse event reporting where applicable; Field Action execution and, establishing and maintaining escalation process, relevant controls and feedback systems to monitor RC operation in the Region. Engage and establish relationships with the relevant Regulators, Government agencies, policy makers, trade associations, customers, and key opinion leaders, as necessary or as requested within the Region. Where applicable, actively participate in any working groups with the objective to analyze and influence new regulations / market trends within the Region. Establish a relationship with the Regulators, Government agencies representing BD for MD/IVD product query or other queries relating to BD activities and/or products within the Region, in conjunction with the respective country Quality & Compliance leaders. Provide support to the GA countries in managing and responding to local Regulator/Government agencies queries/requests. Engage and establish relationship with the respective Leadership teams and functions within the Region and, provide periodic reports/scorecards for management controls and other stakeholders as necessary or as requested to track regional-specific performance and goals. Provide support to the region BDX business units in relation with the needs of their customers, which may include visits to customer sites relating to matters within Quality/Regulatory Compliance scope. May act as “management representative” for liaison with regulatory authorities and customers in ensuring effective resolution or outcome. Responsible for sensing, analyzing trends & impact, interpreting new/revised regulatory requirements and develop internal procedures and response plan as required to ensure continuous compliance. Builds an influential and effective Network and communication with stakeholders in driving overall site performance, developing, and building a strong culture of Quality, Regulatory Compliance and Continuous Improvement. Pursue and maintain functional knowledge of relevant regional and global regulations. Responsible for monitoring and implementing escalation process & resolution for Late Medical Device Reports caused or contributed by late entries by GA region. Assuring adequacy and effectiveness of investigations and Corrective/Preventive Action related to internal failures, field actions, implementation of process improvements (eg, Six Sigma, Lean). Strongly employ best practices, continuous improvement, and IT tools to accelerate Quality excellence with respect to regulatory requirement and quality management & management controls perspective. Responsible for reviewing, documenting updates and conducting training when necessary the BD’s quality documents in accordance with quality related regulations, etc. Participate in monthly regional Greater Asia Quality Leadership team meetings to ensure timely implementation of agreed upon actions and facilitate cross site exchange of performance and synergistic activities. Represent GA region in Global Quality/RC Networks and lead GA Compliance Network, etc. Manage the GA region internal audit program and conduct/support quality audits as required according to BD Holdings (BDH) Audit Schedule/Program to ensure compliance with the applicable procedures. Development and administration of function budget as required to assure adequate resourcing to support business Quality/RC Plan. Mentor and develop associates, including dedicated succession planning and contingency management. Executes any other tasks and/or projects as assigned by the VP Quality Management, Greater Asia.

Primary Work Location

SGP The Strategy

Additional Locations

Work Shift

BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

All applicants should complete the on-line application process. BD is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please call 855-BD-HELPS (855-234-3577) or email