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Job Information

BD (Becton, Dickinson and Company) Manager Professional Services in The Strategy, Singapore

Job Description Summary

Who We Are:

BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare sector. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.

Purpose:

Provide support to Business Partners in the design, delivery, and knowledge transfer of ROWA, Infusion and Pyxis® technology solutions to existing and prospective customers.

Job Description

Main Responsibilities

  • Demonstrates a working knowledge of project management

  • Communicate and report project activities, timelines, impacts and implications to project team members, stakeholders and staff

  • Conduct monthly / Quarterly service KPI review meeting with business partners.

  • Develop robust and achievable project plans to manage the delivery of quality project deliverables

  • Track and manage project activities and deliverables to achieve agreed outcomes and identify and develop mitigation strategies to manage project interdependencies

  • Demonstrates understanding of and identifies project interdependencies.

  • Ensures project is delivered within approved budget, schedule and meets quality standards.

  • Actively leads and motivates cross-functional and/or multi-site teams for medium to large projects.

  • Create and maintain training and development plans for both direct reports and Business Partners.

  • Develop Process for SEA service to meet BD’s QMS system

Job Requirements

  • Bachelor’s degree with 4 – 6 years’ experience

  • Project Management Professional (PMP) ® certification or similar qualification.

  • Previous Service Operations experience will be desirable

  • Strong previous working knowledge of large Healthcare / Clinical IT Projects as a Project Manager.

  • Possess a good Technical and Business ability within the Healthcare IT Sector.

  • Strong stakeholder management to meet business expectations.

  • Excellent written and verbal communication skills, the ability to lead project working groups from BD, Customer and external Vendors.

  • Customer service-oriented

Culture and Benefits

Here at BD, we embrace a growth mindset, building capabilities for the future and helping you become the best version of yourself. We offer our employees a clear direction and career pathway for development. We pride ourselves on our transparent and rigorous talent processes that are inclusive, deeply embedded in trust, aligned with our culture, and enable us to achieve strategic imperatives of the organization. Our leaders are committed, engaged and accountable to making talent our top priority.

How To Apply

Submit your application by clicking on the “apply” button at the top of the page.

  • Responsible to manage Field service technicians in SEA

  • Responsible to deliver on agreed SLA / KPI’s for BD MMS customers in SEA

  • Works collaboratively with all stake holders within BD.

  • Works independently with minimal guidance.

  • Usually determines own work priorities.

  • Acts as a resource for colleagues with less experience.

Primary Work Location

SGP The Strategy

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

All applicants should complete the on-line application process. BD is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please call 855-BD-HELPS (855-234-3577) or email asc.americas@bd.com

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