Job Information
BD (Becton, Dickinson and Company) European Clinical Solutions Expert - Molecular in Netherlands
Job Description Summary
European travel
BD Integrated Diagnostics Solution is a leading provider in innovative medical technologies delivering value to customers globally across the HealthCare sector. The Workflow and Customer solution team will engage throughout the customer lifecycle for the IDS solutions providing customized solution design, lean workflow optimization and key outcomes measurement for targeted accounts. The European Clinical Solution expert plays a key role in creating efficient processes and impactful tools to support customer base with medical experience and clinical pathology knowledge to guide and implement in-vitro diagnostic clinical testing to support device development, manufacturing, marketing and post-market surveillance needs.
Job Description
Key Responsibilities
Develop and deliver training program targeting the trainees
Provide expert clinical/scientific application support for root cause analysis and to implement corrective action & preventive actions
Monitor articles and competitive products and contribute to the market/competitive intelligence
Create a standard process for customer visits into IDS laboratories and support the key visits
Support the customer in key process improvement engagements as identified in the solution design (Workflow optimization, process re-design, lean lab design)
Engage customer stakeholders to gather pre/post metrics to assess the improvement on customer Time to Result, Quality, Staff Efficiency and Cost
Support the development of Customer Centers of Excellence, Key Outcome Studies and Publication of results
Drive internal process excellence through identifying and leading targeted continuous improvement projects across business functions
Support the development of standardized processes/tools and provide training
Contribute to the understanding of current and future customer needs in liaison with the European Marketing Managers
Work closely with the Data Management Specialist to deliver support and training
To be successful in this role you will have the following:
Knowledge in Pre-analytical workflow
Over 5 years of experience working in a clinical sector
Interpersonal Savvy
The ability to relate well to all kinds of people, inside and outside the organization, to build constructive and effective relationships
You will have a graduation in Molecular Biology or a related field. A Post Graduatewould be desirable (but not essential)
Lean Six Sigma Green Belt or equivalent
Project Management experience
Change Management experience
You must be comfortable traveling across Europe up to 50% of the time. (10-20% during the Pandemic)
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Primary Work Location
GBR Winnersh - Eskdale Road
Additional Locations
Work Shift
BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.