BD (Becton, Dickinson and Company) Customer Service Representative in Warsaw, Poland

Job Description Summary

Job Description

BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.

Join young and friendly team! Join BD!

We are currently looking for Customer Care Representative in Warsaw.

This is a new role within the team, as we are becoming bigger and bigger.

Customer Care Representative is the point of contact for BD Customers and other stakeholders (BD Business Partners, Logistic Partners, etc.) .

As Customer Care Reprsentative you will be responsible for developing strong customer relations and managing customer inquiries.

We would expect that you have:

• Degree level or during studies (but allowing full-time job)

• Experience in customer service, logistics

• Very good communication skills

• Ability to work on multiple projects at one time, maintain complex tasks with full accuracy

• Very good organizational and planning skills

• Very good knowledge of Polish and English

• Knowledge of Czech language will be an advantage

• Professional and efficient use of PC and other communication technologies

• High self-motivation, proactive approach and a “can-do” attitude

• Strong customer focus

• High ethical standards

• Commitment to team work and co-operation whilst being able to operate independently and

self-sufficiently

• Ability to work in a changing environment

We are offering:

• Contract of employment

• Competitive compensation and motivation system

• Great benefit package (e.g. health insurance, medical care, lunch vouchers, sport / entertainment bonus)

• Unique opportunity to grow professionally and to work in a start-up phase of a project

• Challenging and rewarding work with a dynamic, international team

• Occasional travel within Europe

Primary Work Location

POL Warsaw - ul. Osmanska

Additional Locations

Work Shift

BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.