BD (Becton, Dickinson and Company) SalesForce Analyst / Data Analyst in Warsaw, Poland
Job Description Summary
A proactive sales effectiveness support role with strong interpersonal skills heavily focused on supporting and the analytics of sales process.
You would be a key a part of SFE (Sales Force Effectiveness) team and provide increased structure around Training/Analytics/Support/process/projects within the SFE, as well as drive continuous enhancements while maximizing overall technology investments to align with the evolving business needs.
As Sales Force Analyst you will be responsible for:
Increasing CRM adoption within the organization and across functions, ensuring integrated cross-functional collaboration
Support and lead training ensuring all material is current
Active participation in the designated projects
Support with the release of Salesforce sale process enhancements such as facilitating technical development information into user friendly adoption
Develop effective working relationships with sales networks and collaborate with partner groups providing service to the business.
Manage assigned cases and drive performance based upon them
Manage creation of documentation of the various business processes
Proactively identifies business risks, inefficiencies, and issues, and works with the SFDC COE to design, test and deploy changes
Monitors business processes in Salesforce identifying user trends and data trends & suggested actions
Communicates trends to stakeholders
Works collaboratively with internal partners to ensure business issues are translated into specific report templates with clear business impact
To support and handle all sales analysts' requests related to Sales process. Being a first point of contact to Sales Analyst requests.
KPI’s Support design and maintain strategic dashboards and KPI’s to improve sales & marketing effectiveness & alignment
Maintain business insights reporting and analysis process with multiple data resources
We expect that you have:
1-2 year experience working with Salesforce or similar CRM systems
1-2 year experience working with PowerBI or similar BI systems
2-4 years of relevant experience in data analysis and reporting
Strong working knowledge of CRM /PowerBI(Salesforce.com) and specialist-training expertise with systems
Strong commercial acumen
Excellent problem-solving and analytical skills
Excellent communication skills (written, oral, presentation)
Strong organisational skills.
Ability to work in a remote team environment as well as independently with minimum supervision.
Strong change management and relationship skills
Must be self-directed and able to work with individuals at all levels, including executive management (comfort in interacting with and presenting to senior leadership and cross functional teams)
Ability to span multiple technology platforms and the willingness to become proficient in technologies
Ability to interact with “business” as well as “technical” stakeholders
Ability to work independently, as well as part of a team
Ability to work in a highly matrixed organisation
We can offer you a great possibility to work in an international company (first-in-class in its business area), competitive compensation with great benefit package (e.g. health insurance, medical care, lunch vouchers, and sport /entertainment bonus), friendly work environment, flexible working hours and healthy oriented culture (healthy food, sport activities, participation in pro-health actions and events, charity initiatives). We are based in a new, modern office in the city center, developed to live healthy lives and to have a great opportunity for professional growth as well as challenging and rewarding work within a dynamic, international teams.
- T o ensure the safety of our associates, BD supports remote work where possible. This position is based in the listed location but is temporarily remote-based due to Covid-19. We are continuing to monitor the situation and follow local governmental guidance to advise when is the right time and safe for our associates to return to their BD work location. Interested in a career with BD, but this position doesn’t fit your skills and experience? Join our external EMEA Talent Community here: http://bd.tal3nt.community /
Primary Work Location
POL Warsaw - ul. Osmanska
BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.