BD (Becton, Dickinson and Company) Technical Service Engineer #2 in Warsaw, Poland

Job Description Summary

Our team of Field/ Technical Servicing is expanding and currently we are looking for an experienced Biomedical Engineer colleague to strengthen our team and who would be responsible for providing technical support to our customers in the Central Poland region (Warsaw and Łódź area)

Job Description

As a Technical Service Engineer You will be actively involved in engaging our clients with keeping an excellent service level and a proactive approach preventing and resolving technical problems. Working as the part of our Poland and CEE Service Team you will:

  • Install/ uninstall and service medical instrumentation and provide remote and on-site support to BD customers in line with SLAs

  • Plan and schedule preventive maintenance and corrective technical support

  • Relocate and certify (IQ and OQ) instruments as per customer needs

  • Maintain spare parts inventory within budget (car stock)

  • Develop relations with distributors, customers and key opinion leaders to entrench BD as preferred service provider / supplier

  • Service contract promotion (providing information to customers)

  • Comply with all quality, and safety regulations as required by BD and the customer Service levels agreements

  • Complete service reports and documents as required

As our successful candidate you ideally will bring your minimum 2 years technical engineering experience in servicing, manufacturing or distributor or application support environment within the medical devices industry and also have:

  • Degree or diploma in Engineering, preferably specialized in Biomedical or Electronic or Mechanical

  • English language knowledge on a working proficiency level

  • Proven experience with medical devices and laboratory equipment.

  • PC-based equipment and application software knowledge is an advantage

  • Flexibility and adaptability for changing work environment

  • Effective communication and customer service skills

  • Excellent interpersonal skills, organization/prioritization and presentation

  • Willingness to travel through Poland and occasionally in CEE region

  • Driving license

When joining our team you can look forward to working in an international company, first-in-class in its business area, opportunity for professional growth, challenging and rewarding work with a dynamic, international team. We can ensure you continuous soft skills and professional know-how trainings, friendly and supportive team environment. By the possibility to work from home we give you the flexibility to manage your time the most effective way to focus on clients and business development. In return we compensate your best efforts in work with competitive monthly salary plus annual bonus and great benefit package (e.g. health insurance, medical care, lunch vouchers, sport /entertainment bonus).

Interested in a career with BD, but this position doesn’t fit your skills and experience? Join our external EMEA Talent Community here: at / at

Primary Work Location

POL Warsaw - ul. Osmanska

Additional Locations

Work Shift

BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.