BD (Becton, Dickinson and Company) Analyst, Professional Services (Dispensing Implementation) in Washington, District Of Columbia
Job Description SummaryOur BD Pyxis systems comprehensively provide medication and supply management throughout the hospital and IDN. By helping streamline workflow, improve financial performance and facilitate regulatory compliance, they can enhance medication safety and patient care. Learn more: https://www.bd.com/en-us/offerings/brands/pyxis
**Home-based position with up to 75-80% daily and overnight regional travel to customer sites in the territory. The ideal candidate will live near Dallas / Houston / San Antonio area**
This position involves extensive customer interaction and service. The Product Implementation Analyst installs Pyxis Dispensing systems at our hospital customer sites. These projects typically can range in scope from installing one-unit expansions, to being part of a team that may install projects of over 100 units. The Product Implementation Analyst effectively performs the required tasks to insure successful project completion and customer satisfaction.
This position is accountable for:
Install and support Pyxis Dispensing hardware and software in an acute care setting.
Perform upgrades to Pyxis Dispensing software and hardware.
Complete training and develop basic competency in the Pyxis Med Dispensing product line.
Provide basic problem solving and troubleshooting as needed for customer.
Conduct customer training on the use of Pyxis Dispensing products.
Establish and maintain customer service relationships to ensure a long term business partnership.
Bachelor's degree or equivalent work experience
Clinical experience and/or hospital pharmacy workflow knowledge required
Pharmacy consulting experience a plus.
Pyxis and/or automation experience a plus.
Technical support experience in a hospital setting a plus.
Project management focus preferred.
Training and teaching experience a plus.
Prefer moderate technical skills: exposure to basic programming concepts and uses; demonstration of technical skills in working environment; working knowledge of variety of software/hardware applications and accessories; understanding of relationship between software and hardware; exposure to interface and communications technology. Knowledge of VMware, Sequel Server and Microsoft Active Directory a plus.
The effective Product Implementation Analyst must be able to clearly communicate, thoroughly document and demonstrate a fundamental ability to overcome project hurdles/timeline delays while performing basic installations.
Strong written and verbal communication skills
Must have strong organization skills.
Must have excellent interpersonal skills and a positive, "can-do" attitude.
Must possess and maintain a valid driver's license and meet BD's auto safety standards
Upon hire, must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox) Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis.
Primary Work LocationUSA CA - San Diego Bldg A&B
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status