BD (Becton, Dickinson and Company) Senior Project Manager, Professional Services (Infusion) in Washington, District Of Columbia
Job Description SummaryOur BD Alaris infusion systems, infusion software, infusion system therapies, and IV therapy sets and accessories can help pharmacy, nursing and other departments address diverse infusion needs. Our comprehensive portfolio also offers platform interoperability across medical devices and HIT systems to help reduce errors, increase efficiency and enhance patient care.
The BD Alaris System supports a range of specialties including:
Learn more: https://www.bd.com/en-us/offerings/brands/alaris
Clinical Operations Project Management is responsible for managing all aspects of implementation projects including project planning, timing and execution within the constraints of a budget, schedule and scope while minimizing risk, and adherence to established processes and methodologies.
The Senior Project Manager is responsible for the maintenance of customer relationships in assigned accounts, maintaining a high level of customer service at or above expectations, and demonstrating accountability for their part in the CareFusion Sales Process. This position manages the implementation and evaluation of infusion products at customer sites through the development of timelines and facilitation and scheduling of internal and external resources. Manages multiple implementation projects through project life cycle following the iFramework and iProject processes, including pre-sale activity, coordination of multidisciplinary team for product implementation, and post implementation customer follow-up. Focus is on productivity in implementation and customer satisfaction. Serves as the primary point of contact for customers during the implementation process and supports System Sales Consultants as project point of contact in evaluation of the infusion system.
**Home-based position with regional travel. The ideal candidates will reside near a major airport in the Gulf Coast region, but other locations will be considered.**
Specific Duties, Activities, and Responsibilities:
Facilitates the implementation of the infusion system and/or network installation utilizing established project planning process, and RACI models adhering to timelines
Coordinates and drives execution plans of highly skilled professional multidisciplinary teams that are internal and external to the organization to ensure a timely and seamless transition for our customers.
Coordinates communication flow throughout the team and customer.
Manages timelines, costs, resources, and reports status and progress plan management through reports. Identifies and reviews resource requirements.
Coordinates shipping internally and communicates delivery information to the customer.
Identifies potential project delays and develops action plans for at risk points in the process and implements strategies.
Maintains all documents related to the project and uploads documents to the appropriate location for maintenance and storage.
Performs other duties as assigned.
Education or Equivalent:
Bachelor’s degree, preferably in a scientific discipline
An advanced degree is preferred
Experience or Equivalent:
Minimum 8 - 12 years of related experience required or equivalent combination of education and experience
Experience in IT project management is desirable
Clinical background a plus
Process Improvement methodology knowledge preferable
Informatics experience a plus
Demonstrated project and team management experience in field setting
Ability to make sound business decisions and prioritize and re-prioritize activities when appropriate
Ability to meet deadlines, plan proactively and handle challenging situations
Ability to work independently to collect information from various sources to compile reports
Ability to champion special projects with thorough planning and organization through execution
Willingness to support peers and management staff
Very strong organizational, communication and analytical skills
Must be experienced with PC applications, specifically with spreadsheet, word-processing, presentation and project management PC applications. Ability to learn and utilize internal software packages
Must have advanced communication abilities related to presentations, negotiation and interactions with senior clients
Must be able to interface at all levels of the organization within and outside of the Company
Must possess and maintain a valid driver's license and meet BD's auto safety standards.
Ability to travel overnight up to 50% is required during busy periods, travel can be a higher percentage.
The following vaccinations/tests must be current and maintained through employment: Negative TB (or cleared through exam), MMR, Varicella, Hepatitis B, Influenza.
Primary Work LocationUSA CA - San Diego Bldg A&B
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status