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Job Information

BD (Becton, Dickinson and Company) European Clinical Solutions Expert - Molecular in Winnersh, United Kingdom

Job Description Summary

European travel

BD Integrated Diagnostics Solution is a leading provider in innovative medical technologies delivering value to customers globally across the HealthCare sector. The Workflow and Customer solution team will engage throughout the customer lifecycle for the IDS solutions providing customized solution design, lean workflow optimization and key outcomes measurement for targeted accounts. The European Clinical Solution expert plays a key role in creating efficient processes and impactful tools to support customer base with medical experience and clinical pathology knowledge to guide and implement in-vitro diagnostic clinical testing to support device development, manufacturing, marketing and post-market surveillance needs.

Job Description

Key Responsibilities

  • Develop and deliver training program targeting the trainees

  • Provide expert clinical/scientific application support for root cause analysis and to implement corrective action & preventive actions

  • Monitor articles and competitive products and contribute to the market/competitive intelligence

  • Create a standard process for customer visits into IDS laboratories and support the key visits

  • Support the customer in key process improvement engagements as identified in the solution design (Workflow optimization, process re-design, lean lab design)

  • Engage customer stakeholders to gather pre/post metrics to assess the improvement on customer Time to Result, Quality, Staff Efficiency and Cost

  • Support the development of Customer Centers of Excellence, Key Outcome Studies and Publication of results

  • Drive internal process excellence through identifying and leading targeted continuous improvement projects across business functions

  • Support the development of standardized processes/tools and provide training

  • Contribute to the understanding of current and future customer needs in liaison with the European Marketing Managers

  • Work closely with the Data Management Specialist to deliver support and training

To be successful in this role you will have the following:

  • Knowledge in Pre-analytical workflow

  • Over 5 years of experience working in a clinical sector

  • Interpersonal Savvy

  • The ability to relate well to all kinds of people, inside and outside the organization, to build constructive and effective relationships

  • You will have a graduation in Molecular Biology or a related field. A Post Graduatewould be desirable (but not essential)

  • Lean Six Sigma Green Belt or equivalent

  • Project Management experience

  • Change Management experience

You must be comfortable traveling across Europe up to 50% of the time. (10-20% during the Pandemic)

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Primary Work Location

GBR Winnersh - Eskdale Road

Additional Locations

Work Shift

BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

All applicants should complete the on-line application process. BD is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please call 855-BD-HELPS (855-234-3577) or email