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BD (Becton, Dickinson and Company) In Service Field Support - London & South East (Field) in Winnersh, United Kingdom

Job Description Summary

Job Description

Be part of something bigger!

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 70,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

Position Title: In-Service Field Support MDS

Location Field based (Supporting South East Sales Teams with some National expectations)

Reporting To: Business Operations Specialist, with strong links to marketing, clinical and sales management

Benefits Package: 25 days holiday, company car, laptop, mobile phone, stakeholder pension, private medical insurance

About the role:

This role is a full-time position with national coverage. The role provides practical, hands-on product in servicing to the sales team and their customers at a tactical level covering the MDS business portfolio with focus on MDS, BDI and IDS. This will consist of Vascular Access products such as Posiflush, Injection safety range, Venflon Pro Safety and Nexiva and BD surgical product portfolio including ChloraPrep and Clippers.

Main responsibilities will include:

  • Support the sales team in achieving territory and budget targets set for the financial year.

  • Support the sales team by delivering training associated with product evaluations, trials, hospital account conversions review training.

  • Build credibility & relationships with customers involved in product in servicing and conversions.

  • Understand how to increase product utilisation in an account through in servicing that encourages maximal account penetration

  • Compile evaluation reports with post trial/conversion feedback including register of those who have received in servicing support.

  • As part of the Surgical Safety customer offer in selected accounts for a defined period of time provide:

  • Targeted in-service support

  • Product audits

  • Liaise with key stakeholders as required

  • Maintain close working relationship with Surgical Safety Solutions BD account team.

  • Occasionally and as directed, support the Clinical Specialists in managing product complaints requiring clinical investigation.

  • Monitor and communicate competitor activities and developments around training and support services provided to customers with Marketing/Clinical Team.

  • Monitor and communicate competitor activities around product evaluations, trial and in-service protocols with Marketing/Clinical Team.

  • Share customer needs and requests with Clinical Marketing/Clinical Team.

About you

  • Confident in giving presentations to small and large customer groups.

  • Demonstrates excellent communication skills that work effectively with all levels of customers

  • Is able to implement agreed programmes and get results through others.

  • Must be well organised, able to prioritise appropriately and display good time management skills.

  • Must display high levels of self-awareness and maturity and be able to work unaccompanied for much of the working week.

  • A reliable and supportive team player who is committed to and passionate about healthcare and the success of the medical surgical systems business.

Click on apply if this sounds like you!

Why join us?

A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.

Becton, Dickinson and Company is an Equal Opportunity Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, or any other protected status.

To learn more about BD visit https://emea.jobs.bd.com/

Primary Work Location

GBR Winnersh - Eskdale Road

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

All applicants should complete the on-line application process. BD is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please call 855-BD-HELPS (855-234-3577) or email asc.americas@bd.com

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