BD (Becton, Dickinson and Company) Junior HR Specialist with French in Wroclaw, Poland
Job Description Summary
We are looking for a Junior HR Specialis t who will provide proactive administrative support to employees of BD via phone, chat email and ticketing system.
You would be responsible for tasks such as:
Answering inquiries and resolving problems of basic to moderate complexity on various HR related subjects
Actively re-directing incoming callers to self-service options through call scripts
Supporting clients with being self-sufficient by teaching them how to use direct access tools and the knowledge management portal
Building good relationships with the customers
Managing computerized system for tracking and information gathering
Executing standard processes in Workday system
To be successful in this position you should have excellent communication skills in the French language and good knowledge of English. Experience in a customer service environment (ideally HR call center experience ) will be an asset.
Ideally, we would be also looking for
Ability to resolve routine problems and questions independently
Ability to pay close attention to details and use time effectively
Multi-tasking capabilities to manage several caseloads
Experience using a Human Resource Information System is desirable, especially Workday
The role is on a fixed-term contrac t initially for one year but with possibility of extension.
We can offer you a great possibility to work in an international company (first-in-class in its business area), competitive compensation with great benefit package (e.g. health insurance, medical care, lunch vouchers, and sport /entertainment bonus), friendly work environment, flexible working hours and healthy oriented culture (healthy food, sport activities, participation in pro-health actions and events, charity initiatives). We are based in a new, modern office in the city center, developed to live healthy lives and to have a great opportunity for professional growth as well as challenging and rewarding work within a dynamic, international teams.
Interested in a career with BD, but this position doesn’t fit your skills and experience? Join our external EMEA Talent Community here: http://bd.tal3nt.community at http://bd.tal3nt.community/ / at http://bd.tal3nt.community/
Primary Work Location
POL Wroclaw - Legnicka
BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.