BD (Becton, Dickinson and Company) Senior Analyst for Global Quote-To-Cash in Wroclaw, Poland
Job Description Summary
Be part of something bigger!
BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.
As Sr. Analyst for Global Quote-to-Cash , you will be responsible for managing Global QTC data and analytics, reporting service and CX metrics and identifying continuous improvement opportunities to bring the regional QTC service levels to target.
This is a great opportunity for someone with a proven passion for BI and Analytics and the ability to communicate its value as a strategic business advantage. You will collaborate with the regional QTC leaders and regional functional leaders to design and implement standardized dashboards across the End-to-End QTC process. In addition, you will support the improvement of Business Process Excellence in the QTC continuum.
The Sr. Analyst for QTC will report to the Sr. Manager, Business Performance and Analytics, based in Wroclaw Poland.
In this role, your core responsibilities will be to:
Define QTC dashboard and metrics
Maintain dashboards, metric reports, and data visualizations
Analyze information to identify gaps & CI opportunities and work with the respective regional data owners to drive CI and improvement initiatives
Monitor data quality and process compliance
Serve as a continuous connector who operates through the lens of what can be done to simplify and improve
Provide consistent and effective communications on metrics performance
We are looking for a candidate who has experience working with large data sets and has advanced excel skills, and relevant experience with data management tools, data architectures and analytical platforms.
Additionally, we are looking for:
Good analytical and problem-solving skills with the ability to drill-down for root causes and corrective actions
Strong data visualization skills (including proficiency with PowerBI and DAX)
Action and result driven, demonstrated execution skills.
Good communication skills
Great teammate able to work both collaboratively, independently, and remotely
Ability to multi-task and prioritize in a challenging, fast-pasted, dynamic environment.
Proficiency in English both written & oral mandatory
Experience with CI and project management approaches & tools
Experience in working in a highly matrixed organization
Broad understanding of processes, technology and data across multiple functional disciplines (e.g. customer-facing, service management, finance, supply chain, quality, …)
Able to align and work with diverse global partners
Why join us?
A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day.
You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.
Becton, Dickinson and Company is an Equal Opportunity Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, or any other protected status.
To learn more about BD visit https://emea.jobs.bd.com/
Primary Work Location
POL Wroclaw - Legnicka
BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.