BD (Becton, Dickinson and Company) Senior HR ASC Specialist with English and German in Wroclaw, Poland
Job Description Summary
Be part of something bigger!
BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.
As a Senior HR ASC Specialist, you will act as a knowledge expert for the team members, assist in identifying areas that lack process consistency and require improvement. You will closely cooperate with our Partners and present CIC team both internally and externally whenever required. Your role will also comprise of assisting in solving escalations and analyzing out of SLA cases, as well as collaborating with Operational Excellence Team in terms of maintaining certain quality standards in terms of inquiry management, updating process documentation and other related activities (e.g. automation, process improvement). You will internally coordinate team knowledge base along with all our team members and assist in building training materials and provide training to the new joiners. You will work closely with the Team Leader on ongoing projects and activities and act as a deputy in case of absence.
This is a role requiring some operational activities, so you will also offer proactive support to EMEA BD employees via phone, chat, email & internal HR ticketing system delivering high quality, customer-oriented service and acting as an advisor for other team members by stepping beyond the assigned area of expertise to provide tailored solutions if needed. To be successful in this role you will ensure our HR services run efficiently at all times.
Successful candidates will need to have 1-2 years of related experience in HR, great communication skills and speak English and German (B2 level required).
The main responsibilities are:
Act as a knowledge expert within the team
Participate in projects, improvement initiatives as required
Provide expertise to BD Associates over phone, e-mail, chat & internal ticketing system
Provide & share expertise in resolving easy to complex inquires
Establish/update process documentation whenever required
Identify process gaps and coordinate/participate in improvement or automation initiatives
Pro-actively share knowledge and expertise with other team members by work shadowing, training and mentor to relevant extent (including new joiners)
Present the team to external parties during introduction trainings
Work closely with Opex department in terms of assuring that quality standards are maintained
Act as a right hand of the Team Leader and deputy during the absence
The following skills and experience are required:
Solid understanding of HR tasks
Confirmed work experience as an HR Specialist or HR Generalist
Hands-on experience with Human Resources Information Systems (HRIS), related experience with Workday system will be an asset
Excellent oral and written communication skills
Ability to resolve routine problems and questions independently
Ability to pay close attention to details and use time optimally
Multi-tasking capabilities to manage several caseloads or coordinate few ongoing activities spread in time
Ability to take decisions and assume the responsibility
Click on Apply if this sounds like you!
Why join us?
A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day. You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.
BD values equity in the workplace without discrimination for any disability, class, ethnicity, age, religion, gender identity or sexual orientation
To learn more about BD visit https://bd.com/careers (https://jobs.bd.com/)
Primary Work Location
POL Wroclaw - Legnicka
BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.