BD (Becton, Dickinson and Company) Service & Repair Technician in Zelienople, Pennsylvania
The Service and Repair Technician is responsible for assisting in system assurance including documentation, testing and inspection, product and process development, and non-conforming product investigations. This individual will assist in the support of Manufacturing, New Product Development and Regulatory to ensure systems are in compliance with all internal and external guidelines.
Performs wiring, soldering, assembling and test of electronic components to make subassemblies and finished goods for end item products.
Generates and executes upon formal test protocols and reports.
Sets up and operates test equipment and records measurements.
Maintains accurate data and assists with analysis.
Provides process/test method training to manufacturing/QC personnel and other technicians.
Able to understand and document issues related to returned devices returned for service. Follows up with options for repairs to service center.
Investigates, confirms original complaint, repairs and calibrates customer returned equipment.
Documents the activities required to repair returned equipment per corporate standards and local procedures.
Tracks customer owned equipment through the Service/Complaint handling system and reports status to Field Assurance for respective division (e.g. BMD, BAS).
Participates in the development of local documentation for equipment repair.
Supports production with diagnosing potential new failure modes with manufactured equipment
Identify any negative trends for the devices serviced.
Will assist in the support of Quality and Regulatory to ensure systems are in compliance with all internal and external guidelines.
Maintains working knowledge of company policies and procedures, ISO and FDA requirements.
Back-up technical contact for customer issues.
Assists manufacturing department as necessary.
Other duties as assigned.
An Associate's Degree in electronic engineering technology and a minimum 1-2 years related experience. Medical Device or Biomedical Engineering experience a plus.
Requires demonstrated ability to interpret and comprehend specifications, procedures, and use of hand tools.
Must be able to prepare and maintain appropriate documentation related to the product servicing.
Writing skills sufficient to write technical reports, the process taken toward resolution, and results.
Ability to analyze and evaluate data and recommend actions
Knowledgeable in troubleshooting electronics and hydraulic circuits
Able to coordinate test protocols
Able to design (fixture, equipment and testing)
Ability to work with minimum supervision
Able to communicate technical solutions to customers
Ability to read and understand electrical schematics
Ability to read and understand CAD drawings (e.g. AutoCAD)
Computer skills: Word, Excel, Powerpoint
Independently coordinates assignments
Performs job with limited supervision
Performs job with accuracy and attention to detail
While performing the duties of this job, the employee is regularly required to stand, walk, sit, and use hands to manipulate, handle, or feel objects, tools, controls and office equipment. The employee frequently is required to talk and hear. The employee is occasionally required to reach with hands and arms, and stoop, kneel, or crouch.
While performing the duties of this job, the employee may be in an office, open cubicle, and/or manufacturing environment. Candidate must be able to work in a team-oriented, fast-paced environment. C. R. Bard is an equal opportunity employer that values and actively seeks diversity in the workforce.
Industry Standard/Category: Service & Repair Technician/Service & Repair
Career Level: experienced
Division Name: BES
External Company Name: C.R. Bard, Inc.
External Company URL: www.crbard.com
Street: 141 Zehner School Road
C. R. Bard, Inc. (NYSE: BCR) is a leading multinational developer, manufacturer and marketer of innovative, life-enhancing medical technologies in the fields of vascular, urology, oncology and surgical specialty products, employing over 13,000 people around the world. Founded in 1907, we pioneered many devices that are now the cornerstones of modern healthcare.
We expect the highest levels of quality, integrity, service, and innovation from our employees – on the job and in the communities in which we work and live. In return, we foster an environment where individuals are treated with fairness and respect, and feel valued, acknowledged and rewarded. Bard is a M/F, Disabled and Vet EEO/AA Employer.
Be Your Best at Bard – and ultimately, you can have an impact on the lives of people around the world.